Post Office Customer Service Officer

eugene.yejun

Customer Service Officer
You're part of our team at Australia Post & Tattersalls - a team that provides customers with a wide range of products and services that meet their needs and thrive on finding solutions for customers - that's why they keep coming back.
You're committed, professional, helpful and genuine. You like being busy and working in a safe, high performing environment - that's why you'll love being part of our fast-paced retail business.
You've got plenty of experience in a retail environment and you work well within a team. In fact, you love working in a team almost as much as you love to help customers! Attention to detail and an approachable personality are also important. We'll provide the training to get you up to speed - you provide the enthusiasm and attitude.
What are the responsibilities of a Customer Service Officer?
•        Always follow the instructions given by manager/owner
•        Perform all kinds of post office & tattersalls retail outlet customer sales and service transactions.
•        Build collaborative relationships with customers, seek to understand the needs of customers.
•        Maintain a cash advance accurately which includes handling and processing cash, cheques, credit cards and EFTPOS.
•        Promote product and services through up selling and cross-selling, merchandising and other promotional activities.
•        Assist and/or perform administrative duties such as stock and record maintenance, housekeeping.
What are the requirements of a Customer Services Officer?
•        Australian permanent resident or citizen
•        Be flexible for additional hours, changing shift times and changing locations.
•        Be fast and efficient.
•        Be able to stand for the duration of your shift.
•        Must be able to lift up to 16kg of mail on a repetitive basis.
•        Be customer focused and be able to work collaboratively with your team to deliver solutions.
Additional information
•         $16-21/hour + Sup.  depends on your performance
•        this position at our outlet is subject to a three month probationary period during which time you will be required to meet specific performance standards
•        Email: eugene.yejun@gmail.com

emergencyexit

where is the location?thx

freshyw

Location please.