姐妹们，谁一个月前在ozsale上买过化妆品啊

pinkdreamer

我5月买的
今天收到，其他的还行，只是那个“Guerlain Meteorites Minaiture Collection -Meteor1” 娇兰的粉球3个小盒一套带个刷子的，看起来很劣质啊
里面的三个小盒子都是纸贴的外围

我只买过30g一盒的那种，盒子很精致的

强烈怀疑是假货，不知道姐妹们有没有参加那次sale的，收到的东西怎样

另外这个情况能退货不能啊？我都没证据证明这个是假货。

talentzj01

看看网站上,有没有退货流程说明呀

lynnau

化妆品没买过，衣服倒是没少买。退货不需要什么理由。
Any order placed on Ozsale.com.au can be returned within 7 days from receipt of the product.
We will happily credit your Ozsale account for any item returned if the item does not fit, or if you change your mind once you have received the product

To return a product please visit My Account, My Returns and lodge a new return request. Our returns team will get back to you with a unique returns number and our returns address as quickly as possible

pinkdreamer

原帖由 lynnau 于 2011-6-20 13:37 发表
化妆品没买过，衣服倒是没少买。退货不需要什么理由。
Any order placed on Ozsale.com.au can be returned within 7 days from receipt of the product.
We will happily credit your Ozsale account for any item re ...

谢谢，已经打开了，没证据证明它是假的，所以有点不放心。

pinkdreamer

原帖由 talentzj01 于 2011-6-20 13:33 发表
看看网站上,有没有退货流程说明呀

谢谢，发了信息，看看怎么回复再讲吧。

pinkdreamer

收到回信了，但是不知道会给我算成faulty还是change of mind
有点后悔网上购物了，其实邮费给不给我都好啦，只是不想再买ozsale的东西了，想把钱要回来，不想要Credits。 冲动是魔鬼啊。


Just to confirm - we will happily provide a refund onto your credit card if the item you received was incorrect or faulty, as well as cover the postage charge to return the item.

If the garments do not fit or you change your mind we will happily credit your Ozsale account (excluding the initial postage charge and the cost to return the item to us) which you can use for any future purchases.

To return a product please visit My Account and then My Returns and submit a new returns request.

Once your returns request has been received a member of our returns team will contact you with your unique returns number and our returns address.

Once the return has been received and evaluated, our returns team will notify you ASAP.

You have 14 days after the order has been dispatched to lodge a returns request.

If you have any questions at all please let me know