大前天遭遇恶人先告状，今天probation正式结束，不知结果如何

maisie1997

三个月的aged care 厨房 probation终于结束了，尽管我在期间小心翼翼，在probation快结束的时候，还是出了一点事。大前天，上afternoon shift,晚餐时和一个local同僚合作的很不愉快，呼来喝去的，我心里很窝火，就辩了几句，没想到他恶人先告状。竟然和一个负责人说我拒绝serving dinner，负责人叫我写一份报告以防需要，没想到这样的一件小事，会这样大动肝火，既然要闹大，那就闹到manager那里，看看公论如何。以下是我的incident report ，大家看看，事情的经过就基本了然了

To whom it may  concern,
(Saturday, 5 of January, level one)
5:00 ,Tom came in and asked whether the soup was ready for Tessie. I said:” can you ask her to have some biscuits first?” He said :  “No, she wants the soup.” I said  “ Dinner will be ready at 5:30”.Tom said “She is diabetic.” I said: “ok, in 10 minutes.” Then Tessie came in and Tom told her soup would be served in 10 minutes.
5:10 I served the soup to Tessie.
5:24 While I was preparing the trays, Tom asked me to serve dinner, I said “ Not jet, because dinner is scheduled at 5:30.
5:30 I served dinner single-handed. While I was serving dinner in the kitchen, Judy and Tom distributed dishes to the residents in the dining room. Several times, he requested butter and bread which I supplied him with. I emphasized this was very busy in the kitchen and I was working on my own.
Tom collected the dirty dishes and left them on the bench.
5:45 six trays for killalea were ready to go to the residents’ rooms. I asked Judy to deliver them. She sent the trays.
5:50 some residents in the dinning room finished the meal. Tom then served ice cream. He found there were not much variety which he appeared to be unhappy about it and he said : “ Maisie, Can’t you go downstairs to get some more?” At that moment, I was very busy washing up the dishes from dinner. I said: “ It is not my job.” He said: “Yes, it is.” Normally, preparing of stock is done by the morning staff, and plus take into account, I was working single-handed in the kitchen and very busy at this stage. I didn’t have time to go downstairs.
6:00 when the 2nd trolley was ready, I told Judy to take the trolley, she said she would do it after she went to the toilet. While Judy was away, Tom had the tray to take to Nancy, he said to me “ why are the trays sitting there on the trolley?” I said “ can you   deliver them please?” He indicated that he had Nancy’s tray and left. I needed to complete the work so Marisa was not delayed when she came. I continued doing work in the kitchen .The 2nd trolley still remained. Tom returned and saw it, he was very annoyed and asked me “why didn’t you deliver the tray?” I said that Trevor told me it is carer’s job to deliver the tray. Besides, I need to complete the work so Marisa is not delayed when she comes. He said: “ Trevor is not my boss.” I answered: “ But Trevor is my boss.” Then he left. The trolley remained there until Marisa came upstairs to set the table. At this point, I reheated the food in the microwave and made fresh tea for the trays. As nobody came to take the trays , I delivered them.
6:45 No trays had been returned to the kitchen, so I went to collect all the trays except Miriam’s who hadn’t finished her meal.
7:20 I left for home.
In this case, that seems to be some confusion on what carers and kitchen staff are required to do. Take into account that kitchen staff  working on our own really don’t   have time to go downstairs to get ice cream etc and deliver and collect trays. Plus, when I am serving meals, is it permissible for the carers to come in and get toast bread ect where previous request for these items has not been made? So meals can be provided in an efficient manner. Last, trays and meals are scheduled for 5:30.It is important that no request for early serving should be accepted unless previous notice has been given half an hour before the schedule time.

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nikyxin

er...一个小疑问,LZ说这么忙,怎么每5分钟做了什么都能记录得这么清楚啊.

maisie1997

说实在的这是自己在澳洲的第一份正式工作，很珍惜的，但是因为内部的管理有些混乱，责任不明确，自己很有可能会是其中的受害者，这份报告是当天夜里写的，多谢爱人的帮忙，半夜前终于搞定，一份打印给teamleader，一份电子邮件发给manager，她收到后回邮说会调查此事，可是我也知道她和那个local 关系也较好，虽然有其他同僚为我抱不平，但是情形也许也对我不利。

maisie1997

我们节奏紧张，为了保证任务及时完成，所以基本上都有自己的时间表，基本按时间表走，有的也是大概时间。

idontknow

在哪里都是要靠关系啊，要不就要装孙子，要不就就有过人之处，让他们离不开你，如果两头都不占就只能自己生气了，比如我自己

haroldann

过了probation没什么好担心的。有的鬼佬就废话多，只要自己的事情做好了，态度强硬点

Junko

工作环境很重要，心情不愉快，或明显的被歧视，不如换一份。。。

maisie1997

和大部分的同僚相处还可以，但是有些人很粗鲁，那天可能真是火了，要不然我还是挺能忍的。我也挺配合工作的，临时叫我顶班，我就顶，有时候缺人要12个小时，至少站了11个小时，整体来说，teamleader应该对我印象还行，但是这事情闹得心里很不舒服

jennifercd

同情楼主，希望事态想好的地方发展。

xji

还好吧，从你的信里没有看到歧视。一方面感觉可能是那个男比较bossy，另一方面可能你是新来的，又是中国人感觉可能比较软吧。要知道，新人难免被老人指指点点。同样的事情发生在国内企业的也不少见。你写信把事实说出来是正确的，接下来就事论事就行了，心里上不要觉得受歧视啊。不然你以后很难开心工作了。