申请装TPG的ADSL2+，结果收到TPG的邮件如下

新生活主张

上周申请TPG的ADSL2+，结果这周问了一下进程，结果ＴＰＧ给我回复说我的电话号码是Pair Gains系统的，不匹配ADSL2+，然后说他们可以要求Telstra把我的Pair Gains去掉，但又说去掉后只能装ADSL(注意：不是ADSL2+)，我看了一下价格，这差别可大了，Adsl又贵又慢，ＡＤＳＬ２+又快又便宜，我都不知道怎么搞才好。不知跟Telstra申请换一个电话号码行不行？大家有遇到过这种情况的吗？说说你们的想法。

Dear Customer,


Thank you for your email.

We are not yet able to process your application since Telstra has identified that your nominated phone line (029687****) has incompatible infrastructure - "Pair Gains System/RIM" and is incompatible with ADSL2+/ADSL.

We can request Telstra to remove this "Pair Gains System/RIM" however this can
only be done with your approval. The removal of "Pair Gains System/RIM" will
not affect the quality of your telephone services being run on your line. This process
usually can be done within one week. If you consent to this removal, we will proceed
with the request to Telstra. A pre payment of your set-up fee and monthly access fee/s
will be charged to your nominated credit card or bank account. Should the removal of the
pair gain not be possible, this fee will be refunded.

Please be advised that this process can be done to provide you with ADSL service only.

A complete description of these packages is available via our website
http://tpg.com.au/products_services/adsl_pricing.php#adsl

We apologize for the inconvenience.

For more information on TPG Products and Services, please visit our website www.tpg.com.au

For any further assistance please do not hesitate to contact us via details below.


Kind Regards

ADSL Sales
TPG Internet
65 Waterloo Rd
North Ryde, NSW, 2113

T: 1300 360 855
F: 02 9878 3877
E: adsl_sales@tpg.com.au

[ 本帖最后由 新生活主张 于 2010-1-16 00:03 编辑 ]

luckypig

好像很久以前有人问过了，不久这一年好像没有人问到这问题，楼主你查以前的贴，或许很找到答案。

s4048987

我家的区就是这个问题，现在只能用 ADSL，澳洲的互联网建设是在是不好恭维，嘿嘿

铁蛋

没办法， 只能找telstra协商了。
现在pair gain能装ADSL已经不错了。
几年前连ADSL也不能装，只能拨号。我最后催telstra帮我换铜线，折腾了至少三个月才好。

remey

我家在balwyn，一开始是adsl。。过了几个月，tpg打电话问我们要不要升级adsl2.。。就直接升级了

新生活主张

谢谢楼上各位的意见，因为我是租房，租期将至，便不打算再申请了，想直接搬到新地方再申请了，目前有无线的上网卡，将就凑合着用了。