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发表于 2025-9-15 21:02
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It transfered to a new system:
Connect with the Coles Online Service Centre:
Coles Credit Cards
Hi,
We're getting in touch to let you know that your Coles No Annual Fee Platinum Mastercard account ending in xxxx has transitioned to our new system.
To start managing your account online, please follow the below steps:
Connect with the Coles Online Service Centre:
1. Visit the Online Service Centre and click 'Set up your login'.
2. Verify your account by entering your 16 digit Credit Card number and Date of Birth.
3. Enter the One Time PIN sent to your registered mobile number.
4. Follow the prompts to connect your Coles Credit Cards account with a new or existing Coles account
5. Once connected, you'll use your Coles account email and password to access your Coles Credit Cards account.
6. Download the new App by searching "Coles Credit Cards" in the App Store or Google Play Store.
7. Once downloaded, you'll use your Coles account email and password to access your Coles Credit Cards account.
8. Complete device registration, including setting up biometric and passcode login for future access.
9. You can now uninstall the old Coles Mobile Wallet App as it will no longer be supported.
Important Notes
• You will need access to the mobile number registered to your Coles Credit Cards account as well as your Coles account (if different) to receive the One Time PIN which is essential to the account connection process.
• If you need to update this mobile phone number, please contact us on 1300 306 397 or if you're overseas (+61) 2 8288 2890.
• Any additional cardholders will also need to have their own Coles account connected to their credit card to set up their login details. Remember never to share your login details with anyone, otherwise you may be liable for any unauthorised transactions on your credit card account.
To find out more information about linking your existing Coles Credit Cards account with a new or existing Coles account, please visit www.coles.com.au/credit-cards/mastercard-transition-live
Yours sincerely,
Coles Credit Cards Team
Coles Credit Cards
Privacy | View Online
Security Notice
We will never request personal information such as your PIN or password, or ask you to log into online services directly from an email.
If you receive a suspicious email or one requesting sensitive information such as your account number or PIN, do not open any attachments. Immediately contact us on 1300 306 397.
Please don't reply to this email, this inbox is not monitored. If you have any questions please visit our Contact Us page.
Important Information
Coles credit cards are issued by National Australia Bank Limited (ABN12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB") and distributed by Coles Supermarkets Australia Pty Ltd ABN 45 004189 708.
Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.
Our/us/we/Coles Credit Cards Team means NAB unless the context otherwise requires it.
App Store is a service mark of Apple Inc.
Google Play is a registered trademark of Google LLC.
®Registered to BPAY Pty Ltd ABN 69 079 137 518.
This email was sent to your email as a service announcement (it's not a marketing email). For more information on how we manage your data, see our Privacy Policy.
This email was sent by and authorised by NAB, Level 28, 395 Bourke St, Melbourne Vic 3000, Australia.
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