物业要求重做淋浴间防水重贴瓷砖，要拆shower screen但不肯装回去

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如题，unit淋浴间有漏水到楼下，物业要求重做防水重贴瓷砖，报价$4150加GST，我自己付$1200加GST，剩下的从物业费出。
这个我同意，但确定工作内容时tiler说要拆shower screen，但不会给装回去，让我自己找专业装shower screen的人装。物业也说shower screen是业主自己的责任他们不管装，但做防水必须要拆。
请问有经验的朋友这样合理合法吗？我可不可以拒绝或让物业再找一个报价？

vivianjek

为什么自己付$1200加GST要同意？我试过两次，一次是我的向下漏，因为是投资房给中介管理的，从头到尾我都不知情，直到租客退租下个租客入住投诉地毯损坏，然后我一番调查下来才知道是物业来修理，地上铺了啥作为通道，把我地毯搞坏了，但是已经是半年之前的事了，物业推，租客推物业。但是可以知道修防水不需要业主自己出钱，除非你改过淋浴间。
另外一次比较惨，是上面一层水管还是啥反正漏水，因为我是苦主，从头到尾我都一直和物业沟通，扯皮，最后历时几个月，修了1万多，也没让我出。好像是要claim物业的保险。

所以我觉得理论上你是不需要付任何钱的，除非是你改过淋浴间。因为你不是苦主，应该你楼下比你更紧张才对。

给你一个链接你可以作为参考和strata商量这个费用

https://www.nsw.gov.au/housing-a ... iring-your-property
下面这个是网站上的例子，我认为这个￥1200不应该业主出钱
Harvey discovers water leaking down his wall in his strata unit. Upon investigating, he finds out that the water is coming from his upstairs neighbour’s bathroom. The owners corporation is responsible for plumbing in boundary walls and floors, so Harvey contacts his strata manager to let him know there is a problem. The strata manager organises a plumber to fix the issue the next day.

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vivianjek 发表于 2024-8-8 12:01
为什么自己付$1200加GST要同意？我试过两次，一次是我的向下漏，因为是投资房给中介管理的，从头到尾我都不 ...

物业说如果是天棚地板和common wall就是物业费出，internal wall属于业主要自己出。淋浴间有一面墙是internal wall所以我要出一部分。以前做过一次地面防水没让我出钱。旧瓷砖有开裂，这次要重铺瓷砖加防水包括internal wall，所以要出一部分。
我是不着急修，物业说漏水对楼下有health issue催着修。我就想知道合理的做法是什么，现在这个plan等于把淋浴间拆得七零八落，铺了瓷砖就走，听起来很不合理。

vivianjek

为了楼上漏水的事，我和strata扯过皮，刚开始他们不愿意修，要我自己出钱，为了这事我咨询了相关的地方，我给你贴一下部分当时的回复。后来我一番努力之下就不用我出钱了，但真的拖了好几个月。关键漏水点不在我的unit，我想自己出钱都修不了。

An owner's corporation for a strata scheme must properly maintain and keep in a state of good and serviceable repair the common property and any personal property vested in the owner's corporation.

An owners corporation must renew or replace any fixtures or fittings comprised in the common property and any personal property vested in the owners corporation.

Common property boundaries of each lot are generally formed by:

- the upper surface of the floor (but not including carpet)
- the under surface of the ceiling
- all external or boundary walls (including doors and windows).

In most strata schemes, the lot owner owns the inside of the unit but not the main structure of the building. Usually the four main walls, the ceiling, roof and the floor are common property. The basic rule is that everything inside a lot is the owner's property which includes all internal walls, fixtures, carpet and paint on the walls.

In some strata schemes, there can be uncertainty around who is responsible for the maintenance or repair of certain items.

The registered strata plan defines the boundaries between common property and can clarify what areas are common property. Contact NSW Land Registry Services or call 1300 052 637 for enquiries about interpretations of the plan or to buy a copy of a strata plan that was registered before 1 July 1974.

还有这个
If you are unable to resolve the matter with your owners corporation then you have the option of applying for mediation through Fair Trading's Mediation Services Unit. Mediation is a structured negotiation process in which a neutral and independent mediator assists parties in dispute to achieve resolution.

For information on NSW Fair Trading's mediation service please see the below link.

https://www.fairtrading.nsw.gov. ... or-strata-mediation

If the issue can't be resolved by mediation or through the complaint service, you can lodge an application with the NSW Civil and Administrative Tribunal (NCAT)

RADEON

这种情况属于。

物业要对公共部分施工，需要征用，损坏，私人的区域，施工后，他们是由责任恢复到原来的样貌的。

以此为理由和他们谈。  这个事，你不说就吃进。全看谈到什么程度。

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如果我拖着不同意，会有什么法律后果吗？

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vivianjek 发表于 2024-8-8 13:55
为了楼上漏水的事，我和strata扯过皮，刚开始他们不愿意修，要我自己出钱，为了这事我咨询了相关的地方，我 ...

感谢分享，很有帮助。看来我也要咨询一下相关机构。

zn7726

action 发表于 2024-8-8 14:14
如果我拖着不同意，会有什么法律后果吗？

租客可能会告你吧？

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zn7726 发表于 2024-8-8 14:23
租客可能会告你吧？

楼下是业主，刚买的房。

vivianjek

action 发表于 2024-8-8 14:14
如果我拖着不同意，会有什么法律后果吗？

你不能不同意，但是你可以是费用上协商扯皮。拖下去你没损失，下面有点惨，我能感同身受，但是1200刀也不是小数目，加上自己弄玻璃，1500刀出去了。如果你认识业主委员会的可以和他们沟通下

zn7726

action 发表于 2024-8-8 14:26
楼下是业主，刚买的房。

哦哦，你这边出租，但是租客不受影响，因为你的房子不漏。

我家出租房也是楼上漏，租客给中介投诉和照片，中介找物业，后来把楼上修好了，把我家漏水损坏的房顶修好了，就过去了。

拖久了楼下可能会要你陪损失吧，到时候谁陪损失又是一场皮球

Forbne

如果是原始装修，业主不需要付钱，估计不是原始装修，那strata肯定是不负责装回的，而且楼主还要承担一定费用。

RADEON

action 发表于 2024-8-8 14:14
如果我拖着不同意，会有什么法律后果吗？

借你的地方施工，要求施工后恢复到原状。很合理的要求。

你不同意他们无法进行。去告你？  半年一年，还多半不能赢。  有意思吗？装回个东西，几百的事情。

你觉得物业怎么选？

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vivianjek 发表于 2024-8-8 14:30
你不能不同意，但是你可以是费用上协商扯皮。拖下去你没损失，下面有点惨，我能感同身受，但是1200刀也不 ...

我自己就在业主委员会但也没啥权力

RADEON

其实这种住户之间的穿透漏水，你1200都不要付的，典型的物业费里出。

反正就是一句话，这种事情，有规矩，但具体操作都是扯皮加谈判。你让他就进。

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Forbne 发表于 2024-8-8 14:32
如果是原始装修，业主不需要付钱，估计不是原始装修，那strata肯定是不负责装回的，而且楼主还要承担一定费 ...

原始装修，漏水不是我个人原因造成的。物业坚持shower screen是我自己的责任，回复如下：

No they can’t do this and notice this is a health issue for the unit below and must be addressed. The shower screen is simply lot owner property any your own responsibility. I can’t help that.
The job can’t be done without removing the shower screen as the building code requires the membrane to be turned up over the hob

RADEON

这和借你地皮施工，要求过后恢复原状一样的道理。

Forbne

action 发表于 2024-8-8 14:39
原始装修，漏水不是我个人原因造成的。物业坚持shower screen是我自己的责任，回复如下：

No they can’ ...

原始装修的话，楼主1分钱都不需要付的。原始装修是指公寓一手房交付时的装修，买二手房前业主重新动的新装修不算。

Siva

action 发表于 2024-8-8 14:39
原始装修，漏水不是我个人原因造成的。物业坚持shower screen是我自己的责任，回复如下：

No they can’ ...

这太离谱了！没有私自改动的浴室，他们需要拆房子的原有结构，你甚至可以不同意。
如果需要动工使用你们家的，就必须恢复原样，谁拆开谁装。别告诉我他们连拆开的费用都要分摊啊

RADEON

Forbne 发表于 2024-8-8 14:32
如果是原始装修，业主不需要付钱，估计不是原始装修，那strata肯定是不负责装回的，而且楼主还要承担一定费 ...

有相关法律规定吗？

hellochina

我觉得你应该先同意施工，毕竟漏水对楼下造成重大建筑隐患，楼下邻居又没做错什么。重新安装shower screen的费用可以之后再慢慢跟BC扯皮报销

vivianjek

action 发表于 2024-8-8 14:39
原始装修，漏水不是我个人原因造成的。物业坚持shower screen是我自己的责任，回复如下：

No they can’ ...

物业就是这么个无赖样子，其实这回复挺没礼貌了。你单和他邮件沟通不会理你的。我最后都是咨询了相关的地方，然后附上相关条款，email，我也不和你上火对骂，咱有理有据，不行就继续上告罗，但是物业一般不会这么做，钱是业主自己的。
如果是我，我会去找相关条款，或者官方的说法，然后发给物业，一般你自己是业主委员会的话，其他委员应该不会难为你，特别是你有里有句的情况下。

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RADEON 发表于 2024-8-8 14:37
其实这种住户之间的穿透漏水，你1200都不要付的，典型的物业费里出。

反正就是一句话，这种事情，有规矩， ...

有道理，我原来想如果规定该我付就付了，结果物业得寸进尺的。不管装回shower screen这事还是我反复确认施工内容包括什么，tiler拖了一个月才回复。如果我不问就同意了估计装完瓷砖就跑，扔个烂摊子给我，也不能拿他们怎么样。
Tiler来出报价时也满口谎言，又说不用我出钱，又说重做瓷砖不用拆shower screen, 我是想开工前留个文字证据，结果发现全是坑。

Forbne

hellochina 发表于 2024-8-8 14:45
我觉得你应该先同意施工，毕竟漏水对楼下造成重大建筑隐患，楼下邻居又没做错什么。重新安装shower screen ...

错，必须先谈好，动工了就被动了，租客那边更麻烦。

Forbne

action 发表于 2024-8-8 14:48
有道理，我原来想如果规定该我付就付了，结果物业得寸进尺的。不管装回shower screen这事还是我反复确认 ...

楼主，全部书面沟通，大不了上tribunal，肯定你赢，只要是原始装修，一分钱不要你出。

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hellochina 发表于 2024-8-8 14:45
我觉得你应该先同意施工，毕竟漏水对楼下造成重大建筑隐患，楼下邻居又没做错什么。重新安装shower screen ...

本来我也不想麻烦，想合理解决问题，但物业回复让我很生气。
如果我现在同意结果就是物业再也不会理shower screen问题。

RADEON

In a strata-titled property in New South Wales (NSW), the responsibilities for repairs and maintenance are typically outlined in the strata by-laws and the Strata Schemes Management Act 2015. Here’s how it generally breaks down:

Responsibility for Repairs:

Common Property: Strata is usually responsible for maintaining and repairing common property, which includes things like building structure and common areas.
Individual Units: Owners are generally responsible for repairs and maintenance within their own units, including things like fixtures and fittings.
Removing and Replacing the Shower Screen:

If the strata needs to remove the shower screen to carry out repairs to the common property or to fix a leak affecting the unit below, they would typically be responsible for restoring it once the repair work is complete.
This is because the removal of the shower screen was necessary for the strata to carry out its responsibilities and maintain the property.
Restoration Responsibility:

After the repair work is done, strata would generally need to restore the area to its previous condition, which includes reinstalling the shower screen. This ensures that the unit owner’s property is returned to its original state before the repair work started.
However, it’s important to check the specific by-laws of your strata scheme, as there might be specific rules regarding who is responsible for what in these situations.
If you’re facing a situation where there is confusion or disagreement about these responsibilities, it might be helpful to review your strata by-laws, consult with the strata manager, or seek legal advice to ensure that the correct procedures are followed.

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Forbne 发表于 2024-8-8 14:55
楼主，全部书面沟通，大不了上tribunal，肯定你赢，只要是原始装修，一分钱不要你出。  ...

请问有什么条文和类似案例吗？现在就想把证据甩物业脸上

RADEON

开工前，什么工作，后续恢复，损坏保险，都要写好。不然把你这里搞得一团糟跑了。你就完了。

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RADEON 发表于 2024-8-8 14:57
In a strata-titled property in New South Wales (NSW), the responsibilities for repairs and maintenan ...

太有用了，非常感谢