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本帖最后由 小河 于 2024-1-31 15:33 编辑
Scheduled flight：2024.1.27 20:05 Pudong -> Sydney
2024.1.27 19:40 - APP显示新的起飞时间 APP shows changed flight time
2024.1.27 20:17 - 通知起飞时间21:30，说舱里还没有准备好 announced changed flight time to 21:30, says cabins are not ready
2024.1.27 20:22 - 已经四次宣布延迟起飞时间 have changed flight time four times by now
2024.1.27 20:56 - 仍然没有显示值机时间 still not showing boarding time
2024.1.27 21:18 - 广播通知机械故障不能准时起飞 announced cannot fly yet due to mechanical fault
2024.1.27 22:15 - 派发餐饮券 meal voucher
2024.1.28 00:00 - 机场工作人员开会 Ground crew are having a meeting
2024.1.28 00:03 - 机长广播宣布新飞机明天下午会到，我们明晚飞，延迟24小时 The pilot announced that the plane will arrive tomorrow afternoon, we will fly out tomorrow night with 24 hour delay.
2024.1.28 00:30 - 乘客分批重新入境拿行李，去分配的酒店 Passengers queue up to complete customs check and get back to Shanghai and retrieve luggage, to go to the allocated hotel.
2024.1.28 00:51 - APP显示我们当天下午16:20飞行计划 App shows our flight is now at 16:20 on 28th Jan
2024.1.28 01:03 - 仍然在排队入境 still queuing up at the Customs
2024.1.28 02:18 - 到达绿地假日酒店 arrived at Holiday Inn in Pudong
2024.1.28 12:18 - 酒店经理通知航班再改到明天 Hotel Duty Manager told us the flight is now changed to 29th Jan
2024.1.29 morning 早上 - 航班信息从大家的app上消失 Flight info have disappeared from everyone's app
2024.1.29 lunch time 午时 - 酒店经理通知大巴一点会来接乘客到机场 Hotel Duty Manager said the bus will come at 1pm to pick us up.
1. 大约9点半，说自己是飞行员的在广播宣布因为其中一个发动机有问题，启动不了。如果还不能启动，就要在当地找一个换上去。At around 21:30, pilot announced that one of the generator won't start. They are trying to get it repaired. If they can't fix it, they will source the part locally.
2. 从我们离开机场一直到我们到达澳大利亚，我们就没有任何方式联系上澳航。没有人联系我们，我们也没法联系他们。我们尝试打电话到机场，打电话到他们留的号码，打电话到澳大利亚的澳航，都没能联系上他们。这也是让我们这些滞留乘客很着急又生气的地方。From the time we left the airport that night until we arrived back in Australia, we have no way of contacting Qantas. We have tried to call the airport, call the number they left for us, call Qantas office in Australia. But we could not find a single responding person from Qantas.
3. 当晚机场工作人员信誓旦旦保证我们可以第二天飞，说就算把后面的乘客都延误了也要让我们先走。结果28号晚上的飞机照常飞，而我们全部都被再次滞留。The ground staff told us that we can definitely fly out the next day, they will delay the normal flight just so that we can be arranged to leave. But the normal flight on 28th Jan departed without any of us.
4. 当晚因为我们要重新办理入境上海，乘客中买了免税物品的被告知都不能带进去。机场人员的意思是要他们把这些物品都扔掉。On the night that we had to re-entered Shanghai, the staff said all the tax free purchases cannot be brought back in. They suggested to passenters that they should throw them out.
注明一下，澳航跟东航拼机的，部分人都是从携程或者其它渠道买的票，然后那些应该全部不会负责
我澳航官网买的票，一个人$1900+来回
另外两个小插曲：
1. 我很多个月前买的，当时是1月26日回，11月时候他们发邮件说航班改了，改成27日回
2. 去程当天凌晨不知道几点，发短信告知飞机会延迟3个小时起飞
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西安麻什 (2008-10-7) yqleaf 
以八卦的眼光看历史 (2008-7-16) big_beast 
发表于 2024-1-31 08:33
