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encoding 发表于 2014-8-31 20:11 
同感。这个礼拜买的Pending通知很慢,26号两单,昨天才显示了一个。。。耐心点,都是电脑自动化的,不会 ...
显示的那个你用gift card了吗?
我下了四单,全用了gift card。比较早的两单(那时还是7.5%的返现),rewards已经出现在我的账户里了。
26号以后的两单(9%的返现),还没出现。我问了cashrewards的客服。客服答复如下:
Thank you for your enquiry.
Cashback from Dan Murphys may take up to 7 days to be reported in full to your account.
Please see the Dan Murphys Store Page outlining the time-frame for cashback to confirmed: http://www.cashrewards.com.au/dan-murphys
As this Date of Purchase is not yet 7 days past, please allow a few more days for any valid cashback to be reported in your account.
If the cashback has still not been awarded to your account within 7 days from the date of purchase; please reply to this email with the following details if you have not done so already (Order Number/s, Sale Value, Date Of Purchase and Store Name) and we will submit an enquiry with the Store. Enquiries for non reported transactions may take up to 90 days for a resolution.
In the meantime below are some generic tips to ensuring eligible cashback is tracked accordingly.
* If you use a coupon code that is not listed on this site, rewards may not be payable.
* Rewards are payable on eligible purchases not including freight, delivery and GST.
* Cashback will not be earned if a gift card is used or the order is completed offline.
* Cashback will not be earned if the goods or services are cancelled or returned.
* Cashback generally takes up to 7 days to appear in your rewards account, and up to 90 days to be confirmed.
客服告诉我耐心等等,等到七天再说。
同时我也看到下面的条款说,gift card买的不能有cashback。
可能gift card买的人太多了。dan murphy开始堵这个漏洞了。
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