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If you're worried about a child’s wellbeing, but don’t believe the child needs protection
Child FIRST or The Orange Door
If you have significant concern for the wellbeing of a child, but do not believe they are at risk of significant harm, and where the immediate safety of the child will not compromised, a referral to Child FIRST or The Orange Door may be appropriate.
Child FIRST, as the access point for family services, is progressively transitioning to The Orange Door. The Orange Door is the new access point for families who need assistance with the care and wellbeing of children, including those experiencing family violence, to contact the services they need to be safe and supported.
Referring to Child FIRST or The Orange Door would be appropriate where families:
Are experiencing significant parenting problems that may be affecting the child's development
Are experiencing family conflict, including family breakdown
Are under pressure due to a family member's physical or mental illness, substance abuse, disability or bereavement
Are young, isolated or unsupported
Are experiencing significant social or economic disadvantage that may adversely impact on a child's care or development.
Contact numbers to make a referral in each local government area are listed on the Child and family services information, referral and support teams (Child FIRST) page.
The identity of a reporter must remain confidential, unless:
The reporter chooses to inform the child or family of the report
The reporter consents in writing to their identity as the reporter being disclosed
A court or tribunal decides it needs this information in order to ensure the safety and wellbeing of the child
A court or tribunal decides that in the interests of justice the evidence needs to be given. |
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