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kane321 发表于 2013-7-4 10:15 
用tpg的人签的时候貌似永远都不知道有这个条款,一样的抱怨这个礼拜都有2个了
“提出申请的当天开始就不再 ...
这位同学似乎比较了解TPG, 能不能帮忙解释一下这些内容,谢谢。
“Please be informed that a debit of $25.99 has been initiated in relation to our 30 days notice policy.” 这个条款是在哪?是说收了这个钱就不再收30天网络的钱了?
“You have an option to cancel your account prior to the 30 days notice; however, you will still be required to pay for this period.
”这个意思是说我怎么都得付那30天的钱吧?
“Pl! ease be advised that once we enter the request, we can no longer withdraw the cancellation and you will no longer have access to your current service.” 这个是什么意思,难道不是说TPG一旦接受我的申请,就停止服务么?
谢谢。
这是confirm cancellation邮件。
Kindly take note that this will serve as your 30 days notice.
In accordance to our Terms and Conditions, TPG requires 30 days cancellation notice which can be viewed via our website: http://www.tpg.com.au/terms_conditions/standard
12. Suspension/Disconnection of the service
12.1. If your fixed period contract has expired or you are on a month-to-month contract, you or we may disconnect the service and cancel the agreement at any time by giving 30 days notice.
You have an option to cancel your account prior to the 30 days notice; however, you will still be required to pay for this period.
Please be informed that a debit of $25.99 has been initiated in relation to our 30 days notice policy.
Pl! ease be advised that once we enter the request, we can no longer withdraw the cancellation and you will no longer have access to your current service.
If you wish to change the cancellation date, please reply with your preferred date.
Please let me know if we can assist you further.
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