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本帖最后由 garysu 于 2016-6-29 16:49 编辑
大众澳洲的领导，Michael Bartsch今年在媒体上说，很多人在柴油门问题上“忽视”了地区和国家法规不同
洋洋洒洒很长一段，大致上意思是说，柴油门问题只是因为美国法规限制才存在的，在别的地方大众是符合规定的，所以你们不要来说我们坏话。
他特别指出，NRMA在媒体上说大众fail了顾客们（主要指大众在澳洲对待柴油门涉及的顾客的方式，和对待美国顾客的方式不一样），这是“忽视”了澳洲法规。
个人认为，大众澳洲这就是在说，只要法规上你告不倒我，我爱怎么整卖给你的车子都可以，你就是不能把我怎么样。也有网友说，大众柴油门在澳洲没犯法，顾客用起来没什么不同，所以没什么的 ———— 我的看法是，欺骗客户就是一种欺骗，做人不以恶小而为之，今天的问题不影响、明天小问题没多大影响、怎么都不需要负责。
何况堂堂一家国际企业收了顾客的钱还干这种事情，更无耻的是还跑到媒体上高喊：
“我没犯法，你不能把我怎么样。”
况且大众澳洲当初在DSG问题上拖延了那么久，劣迹摆在那还要继续用这样的态度说话，令人不齿。
The managing director of Volkswagen Group Australia, Michael Bartsch, said today that key differences in regional laws and regulations, in relation to the ongoing ‘dieselgate‘ scandal, are being ignored.
Speaking today after news of a massive $20 billion settlement with Volkswagen owners and government departments in the United States, Bartsch said: “It is regrettable that interested parties ignore the polar differences between emission regulations in the United States and Australia. This only adds to public confusion”.
Bartsch reiterated his statement issued yesterday in the lead-up to today’s news, emphasising that the outcome of ongoing investigation and litigation in the US is a result of the country’s markedly more aggressive and distinctly different regulations on vehicle emissions.
“Regulations governing nitrogen oxide (NOx) emissions limits for vehicles in the United States are much stricter than those in other parts of the world and the engine variants also differ significantly. European and Australian standards focus on lowering environmentally harmful carbon monoxide emissions and fuel consumption.
“New Volkswagen vehicles on sale in Australia – petrol and diesel – continue easily to meet the prevailing Euro 5 standard for emissions.”
Volkswagen Group Australia maintains its position that the software upgrade being rolled out to vehicles here through a multistage voluntary recall is, in Bartsch’s words, “the best outcome for its customers”.
The company is legally unable to comment on the matter of compensation being sought by some Australian owners in a class action, but Bartsch noted that customers in Europe are not being offered compensation.
“The relevant facts and complex legal issues that have played a role in coming to these agreements in the United States are materially different from those in Europe and Australia,” he said.
“Volkswagen is committed to resolving the diesel matter for all affected customers around the world quickly and efficiently. We recognise the need to regain their trust and we are doing everything possible to achieve this.”
Above: Michael Bartsch succeeded John White as Volkswagen Australia’s managing director last year.
The company’s efforts on that front, so far, have not been good enough for some. Speaking with CarAdvice this week, NRMA media manager Peter Khoury said Volkswagen Group Australia is “failing” its customers.
“We have been hugely critical of the way Volkswagen has handled this violence,” Khoury said. “They’re failing in the manner in which they treat the customer, in the manner in which they have conducted the recall, in the manner in which they’ve compensated – or haven’t compensated – the public.”
“And when you look at the United States example, and you compare it to what has happened here, you start to see how poorly they must consider their customers here in Australia.”
Responding to those comments today, Volkswagen Group Australia communications manager Paul Pottinger said: “It really is disappointing that the NRMA seems not to appreciate the polar differences between the emission regulations of this country and those of the United States.”
Rather than the specific aspects of Australian emissions regulations, which Volkswagen Group vehicles are not in violation of, related class action suits in Australia are focused on a potential impact on resale values, and on Australian Consumer Laws that require a vehicle be free of defects when sold new.
Although the company cannot discuss details of an ongoing legal action, Pottinger told CarAdvice today that the company continues to monitor the market and has not found evidence of any effect on resale values that are not a result of “seasonal fluctuation”.
“We have no information at all that resale has been affected,” he said. “We’re not seeing anything other than seasonal fluctuation.”
http://www.caradvice.com.au/4576 ... l-dieselgate-cases/ |
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参加活动----澳洲，她的选择，我们一起走！夫妻 ＆大结局 (2013-4-30) 花正红 
发表于 2016-6-29 16:47
。大众却实不要脸。新tiguan应该剑指GLS才对。
