kogan mobile国际漫游包不工作

yourock

买了漫游包 手机多次重启 手机还是说漫游不可用

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If your Kogan Mobile roaming isn't working, check if you're in an eligible country, if your roaming pack is active, and if your phone's data roaming settings are enabled. If problems persist, contact Kogan Mobile customer care for assistance.

Here's a more detailed breakdown of troubleshooting steps:

1. Verify Roaming Pack and Coverage:

Check Eligible Countries: Ensure you are in one of the 30 countries where Kogan Mobile International Roaming Pack is available (Belgium, Brazil, Canada, Chile, China, Croatia, Czech Republic, Fiji, France, Germany, Greece, Hong Kong, India, Indonesia, Italy, Japan, Malaysia, New Zealand, Philippines, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Taiwan, Thailand, UK, USA & Vietnam).
Confirm Roaming Pack Activation: Make sure you have an active International Roaming Pack and that it was redeemed correctly. You can activate it via SMS (text "roam" to 12612), the Kogan Mobile app, or through the Kogan Mobile website.
Check for Sufficient Credit: Ensure you have enough credit on your Kogan Mobile account.

2. Phone Settings:

Enable Data Roaming: Go to your phone's settings and ensure data roaming is turned on.
Check Mobile Data: Make sure your mobile data functionality is turned on.
Restart Your Phone: A simple restart can refresh network connections.
Check Airplane Mode: Ensure airplane mode is turned off.
Check APN Settings: If you're having trouble accessing the internet or receiving MMS messages, you may need to correct the APN settings in your device's settings.

3. Contact Kogan Mobile:

Kogan Mobile Help Centre: You can contact Kogan Mobile through the online Kogan Mobile Help Centre.
Customer Care Team: If you're still unable to use your phone for calls, SMS, or data, contact Kogan Mobile's Customer Care team for further assistance.
Phone Number: You can call Kogan Mobile at 1300 056 426.
From Kogan Mobile Phone: You can also call them at 12612 from your Kogan Mobile connected phone.

yourock

谢谢。就当这次被骗了。以后不会再买他家的漫游包。