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Can I cancel the contract with Dodo without early termination fee? [复制链接]

发表于 2014-5-3 15:26 |显示全部楼层
此文章由 Chioz 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 Chioz 所有!转贴必须注明作者、出处和本声明,并保持内容完整
After over 2 weeks' waiting, I finally got my internet connected today(3 May 2014) on a two-year contract unlimited Dodo plan. But unfortunately, my expectation was bashed straightaway because it's painfully slow. I can't browse any websites at all. I called 133636, their customer services, twice, and waited on phone for about 10 minutes each time, what I heard was only music! I lost my confidence in Dodo and can see my dim future with them on my internet. I just want to cancel the contract and stop the nightmare right now!

There's still no chance to use the internet at home. I drove to the library to seek help. Do I have to pay the cancellation fee? Their website doesn't show the price.
Feeling good
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发表于 2014-5-3 16:35 |显示全部楼层
此文章由 zhangmh007 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 zhangmh007 所有!转贴必须注明作者、出处和本声明,并保持内容完整
很不幸的说 you need to pay
可以去打电话和他们争论,可以去仲裁机构,因为你的网络毕竟太慢了
不过取消contract是你的不对,所以你需要pay啊
这年头,一分钱一分货,别贪便宜用dodo啦
你家估计住house,走Telstra和Optus的Cable吧 速度嗷嗷的

发表于 2014-5-3 20:04 |显示全部楼层
此文章由 HONGHUA 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 HONGHUA 所有!转贴必须注明作者、出处和本声明,并保持内容完整
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