杯具了！！！！ 鱼缸裂了- 已解决

小小强

今天回到家发现鱼缸水少了～ 结果为时已晚，自己已经站在一滩水里了～
两个星期天刚买的鱼缸啊～～ 不要告诉我因为天气太冷自己裂了... 我把水全部抽干后发现底裂了一大条....

明天打电话投诉了... 还是一体缸...

没见过鱼缸的看这个:
http://www.oursteps.com.au/bbs/v ... &extra=page%3D2



update: 厂家给我换新的鱼缸了
开始宠物店跟我说厂家讲因为我放在drawer上没有很好的support， 裂了是我的责任 不给赔. 然后我要他们给我出一份written document说我可以去raise with consumer affairs, 因为他们所有的document都没写说一定要什么样的柜子才能放..
第二天就马上给我换了 看来还是欺软怕硬啊～ 下面是email conversation:

As discussed over the phone, the Aqua One Representative advised you that this kind of crack is not covered by the warranty. But there is no way I can find out that I cannot put it on the drawer I have from either the website or any documentation provided.

Could you please help me get a written documentation from Aqua One which advise this kind of crack is not covered by the warranty with contact details? I would probably raised this with Aqua One and even Consumer Affairs.

Let me know if you would like me to contact Aqua One directly and if any contact details you would provide to me is much appreciated.



[ 本帖最后由 小小强 于 2011-5-23 19:04 编辑 ]

fzha8447

挺漂亮的鱼缸，太凄惨了啊。。。。。深表同情

PACIFIC

还是别在大W买了

未名湖

底部放塑料薄膜平均受力了吗？不应该呀，我的鱼缸5，6年了，一点问题没有

小小强

原帖由 PACIFIC 于 12/5/2011 21:40 发表
还是别在大W买了

这个不是再big W买的～  以前小的是～～  这个是在宠物店买的

Mcode

居然这么不结实。。。退了换个新的吧

slothmu

have the fish died?

胡须康

鱼没事吧

hellsky

和气温无关，可能是缸底压上了小石头什么的导致受力不均

n95

I have this problem befroe, A thick towl would need to put under the tank, bottom glass wouldn’t hold water for a long time, as water is very heavy will full in tank.

There is a gap between table and bottom glass, but Balck frame NOT.

小小强

这问题商店能给换么？

hellsky

一般都有半年到一年保修期

小小强

商店跟我说因为我放在dawer上， 那东西没full support~ 100kg的东西会导致变形然后裂开..... 让我带过去然后看看怎么弄...

小小强

鱼缸终于给换上了～  现在有16条鱼～ 不知道会不会太多

hua

善意提醒：
如果你鱼缸下面的平面确实不平整的话，一定要垫薄的泡沫塑料，否则还会裂，千万不要小看水的压力。

小小强

原帖由 hua 于 23/5/2011 22:13 发表
善意提醒：
如果你鱼缸下面的平面确实不平整的话，一定要垫薄的泡沫塑料，否则还会裂，千万不要小看水的压力。

换了个专用的柜子 fully support~ 再裂我就拍人了