澳大利亚领先的消费者权益倡导组织CHOICE：消费者需警惕延长保修期陷阱

os2

对不起，没有精力翻译。但论点已经给出，也算挖个坑留给自己慢慢看。

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澳大利亚领先的消费者权益倡导组织CHOICE：消费者需警惕延长保修期陷阱

In a reminder to shoppers, consumer advocate CHOICE said Australians should be suspicious of extended warranties.

“Many extended warranties largely replicate or underplay your existing rights under the Australian Consumer Law,” CHOICE consumer rights expert Julia Steward said.

“They’re a sales trick to squeeze more money out of you that ignore your existing rights under the law. If someone tries to push an extended warranty on you, ask them: ‘what does this give me beyond the Australian Consumer Law?’”

https://au.finance.yahoo.com/new ... emes-054059064.html

FAQ on extended warranties
Do I need to buy an extended warranty?
In most cases, no – though some may provide further rights beyond what's granted by consumer law

How long after a purchase can I ask for a repair, replacement or refund if there's a major fault?
It depends on the product, and how much you paid for it. The ACCC says you have recourse to your ACL rights for a reasonable period – the more expensive the product, the longer the period

Are salespeople allowed to recommend an
extended warranty?
In most cases, no – though some may provide further rights beyond what's granted by consumer law

Does CHOICE recommend purchasing an
extended warranty?
In general, no. We think products should be made to last and that your rights under the ACL should be all the protection you need.

https://www.choice.com.au/shoppi ... extended-warranties

The law says you're entitled to choose a refund, repair or replacement from retailers for pricey items even if the manufacturer's warranty has expired

ctsnzakl12@gmai

这个问题讲了很久了

pcyy2002

可以不买extended warranfy，然后过保了人家不免费保修去扯皮你有那个精力吗？我和ACCC消费者协会打过几次交道了，包括fair trading，这些机构都是垃圾，完全没有任何用，只会帮你给对方打个电话，然后告诉你说对方不同意然后建议你去tribunal告对方。所以出现纠纷唯一有效的就是去court，但是那个精力时间算一算值不值extended warranty的钱？然后上了庭你不是律师你能说得清楚为什么过了保修期也应该帮你修？

roy945

现在这些sales推荐extended warranty的确是一个很明显的趋势，就这2年的现象，之前只有这汽车行业出现，现在基本的电器都会推荐买。