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not sure if this is the correct way to do it, but it is what we do before :p
i think it depends on who is entitle for the goods when it is lost. & you may be able to claim from freight company or insurance
1. in my previous company, the title transferres after goods is delivered to customer. therefore, the invoice date is on the date they receive the goods. In this case, we won't invoice customer for the lost goods. if invoice has issued, we will create credit note for it.
2. if you record inventory record, you will also need to adjust your inventory as the qty of goods in your system does not match your physical stock qty. we have a COGS account called something like "inventory write off" to record the movement in special case like this and revaluation of inventory
3. if the goods is actually short delivered by supplier, we need to raise claim for it |
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