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When you attend a tribunal hearing you will first be asked to talk to the landlord or real estate agent to see if you can come to an agreement. This is called conciliation. A tribunal member may be present to actively assist you and the landlord come to an agreement. Or the member hearing the case may ask all members of the public to leave the hearing room so that the member can attempt to conciliate.
Negotiation tips for conciliation
Think about what you want before you go
What do you want? Is it fair? Is it realistic?
Decide your bottom line - only agree to what is fair
There is little value in going in and saying "it's this or nothing". Be prepared to be flexible and still make sure what you agree to is fair.
Listen
Listen to what the landlord is saying. Let them finish and do not interrupt. After they finish you can respond to their points. It is a good idea to take notes about what the landlord is saying and any agreement you reach.
Leave your emotions behind
You may feel very upset, bitter and angry and so may the landlord. This is not the time to be emotional about it. You need a clear head to say what you want. Explain what you think is unfair and how you think the dispute can be resolved.
Take time out if you feel you can't cope or you are getting too emotional. Just say "I need 5 minutes to think about this".Focus on what you want to achieve, not on the behaviour of the landlord.
Go ahead with a hearing if you can't come to an agreement
If you can't come to an agreement, you should go ahead with the hearing. Sometimes this will mean you have to come back on another day. You need to think whether it is important enough to come back.
[ Last edited by 休 on 2005-4-29 at 08:51 PM ] |
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Confederations Cup (2009-6-22) joaquin 
发表于 2005-4-29 21:12
中介的态度实在是恶劣.应该抗争.等待后续消息.
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