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assengers travelling with prams, strollers or buggies are welcome on any State Transit Authority service. In some circumstances, it is possible for children travelling in prams to remain in the pram on board the bus, and in others the prams must be folded and stowed securely, with the child seated with their carer. The situation will vary depending on the model of bus in service.
Children in single or twin prams, strollers and buggies are allowed on board wheelchair accessible buses through the wheelchair accessible doorway. Prams must be able to fit through the doorway and down the aisle to the priority wheelchair space. If the pram cannot fit, it must be folded. Our wheelchair accessible buses are built according to the Disability Standards for Accessible Public Transport 2002, and if the pram is less than 800mm wide, it will fit down the aisle. For more detail on the exact specifications see our Wheelchair and Mobility Aids page.
A parent or carer who folds the child’s pram will be carried on any of our buses. Bus Operators have the discretion to provide assistance but (other than lowering the bus) are not required to help passengers to enter or leave buses.
State Transit has developed safety rules to assist passengers travelling with prams on buses, which are listed below.
Safety Rules for Prams
1. Children in prams or strollers will only be carried on wheelchair accessible buses when placed in the designated wheelchair spaces. All such buses display the wheelchair sign on the front of the bus and on the wheelchair access entry door. On other buses without wheelchair spaces, prams and strollers must be folded and placed in the luggage rack (if fitted), and the child safely carried on a seat or on the carer’s lap.
2. Before boarding, the parent or carer of children in a pram and stroller must advise the driver that they intend to board the bus with an children in a pram. This is particularly important on models of bus where the wheelchair access is via the centre door. Prams should enter the bus through the wheelchair access door with the wheelchair symbol.
3. Prams and strollers must not be placed in the aisle or in any other location that interferes with the entry or exit of passengers.
4. Bus Operators will lower the bus for the entry or exit of occupied prams or strollers and will only extend the accessible ramp upon request of the parent/carer and where it is safe to do so.
5. Prams or strollers placed in designated accessible spaces must have the brake applied and be placed facing the rear of the bus. They must be in firm contact with the panel or bar behind them.
6. Any tether or restraining device provided at the allocated wheelchair space must be used to secure the pram, stroller or buggy. For maximum stability, the strap should be passed around the handle as high as possible.
7. Prams and strollers must not have shopping bags, luggage or any similar item hanging from the handles; this can make them fall over. Items of this kind must be removed and either stowed in the luggage rack or held by a passenger.
8. Wheelchair-accessible buses provide one or two priority spaces for people in wheelchairs. People in wheelchairs have first priority to use these spaces; then other passengers with limited mobility, such as seniors; then a child in a pram or stroller, and then any other passenger. Passengers must vacate priority areas for passengers with higher priority.
9. If a designated accessible space occupied by a pram or stroller is required for a person in a wheelchair or other person with limited mobility, such as a senior, the wheelchair user/person with limited mobility has priority. The pram or stroller must be folded and its occupant safely carried on a seat or on the carer’s lap. The child and parent/carer is not expected to leave the bus under these circumstances.
10. A parent or carer accompanying children in a pram is required to pay the correct fare. Passengers with prams who need to board through the centre door should advise the driver they wish to use the centre door, the number of people travelling with them, and pay the appropriate fare. The passenger may then enter the bus via the centre door and secure the pram in the priority space facing the rear. Buses are to remain stationary until the pram is secured.
Obligations of the Bus Operator:
The Bus Operator’s principal task is to ensure that all passengers are taken safely and comfortably to their destinations and that the bus is at all times secure. That requires the Bus Operator to apply these rules, and also to take into account the needs of people who have limited mobility (whether or not they are using a mobility aid), who are frail or have some disability, and those who are using prams and strollers. The Bus Operator can therefore expect (and may ask) that passengers comply with these rules if they are travelling with a mobility aid, pram or stroller.
Bus Operators may also ask that passengers not place prams or strollers (or other items) in such a way as to obstruct the aisle or to interfere with the entry or exit of passengers.
Because these rules are for the safety and comfort of all passengers, the Bus Operator may ask a passenger who is not prepared to abide by the rules to leave the bus (or may not allow such a passenger to enter the bus). If a passenger who is not complying with these rules refuses such a request, the Bus Operator may decide, in the interests of safety, not to proceed with the journey, and/or to seek assistance via the bus’ two-way radio.
For safety and security of the bus, Bus Operators are not expected to leave the driving seat to assist a passenger to enter or leave the bus.
Obligations of passengers:
State Transit is committed to providing safe, comfortable and reliable transport for passengers, but being a passenger also carries some obligations.
All buses have maximum loading levels (the greatest number of passengers which can be safely carried), and this applies to intending passengers travelling with prams. Bus Operators with a fully loaded bus will not pick up a passenger just because he or she is travelling with a pram.
Passengers must abide by the rules set out above. Passengers who do not follow these rules may be asked to leave the bus.
State Transit will not accept liability for any injury or damage that occurs as a result to the passenger, any other passenger, or a Bus Operator if these rules are not followed. |
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