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[NSW] Sydney 贸易公司 招聘 Ecommerce Coordinator [复制链接]

发表于 2022-5-23 12:24 |显示全部楼层
此文章由 米酒琦 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 米酒琦 所有!转贴必须注明作者、出处和本声明,并保持内容完整
About the Role

The Ecommerce Coordinator is responsible for the daily operations of online and Marketplace stores driving revenue and profit outcomes. This is a full-time role based within Head Office in Wentworth Point.


Responsibilities include but are not limited to:

Marketplaces

  • Responsible for day-to-day operations for Marketplace channels including order tracking, product/samples management, stock monitoring, returned orders, and marketplace community feedback
  • Ensure product, price, and content on marketplaces is 100% accurate and in line with business timelines
  • Liaise with Logistics and Customer Care teams to resolve any marketplace customer order issues and optimize customer experience based on feedback
  • Review and report on inventory concerns or opportunities to the planning team


Online

  • Trade the website to deliver sales and profit targets
  • Accurately report on website performance weekly and execute actionable insights
  • Play an active role in identifying valuable site enhancements
  • Collaborate with the wider eCommerce team on group projects and cross-brand projects
  • Support in briefing and implementing onsite content and setting up promotions
  • Assist in uploading and optimizing product
  • Perform detailed daily website checks, report any issues with urgency and make fast and accurate updates where necessary. Maintain open communication with the Customer Care team to ensure a positive customer experience is a priority.

The ideal Online Coordinator :
  • 1+ years in an e-commerce role and/or Ecommerce university degree
  • High level of attention to detail
  • Experience with working with marketplaces preferred
  • Excellent communicator and collaborative team-player
  • A passion for online retail & a positive can-do attitude



How to apply

To apply, please send your Resume and Cover Letter giving a brief overview of your relevant experience to kellyzhiring@gmail.com

Important Information

Only shortlisted candidates will be contacted
To be considered for the position applicants must have full working rights
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