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Reference: 《4 Key Characteristics of Commercial Operations (Plus Skills)》
https://www.indeed.com/career-ad ... mmercial-operations
"What is commercial operations?
Commercial operations is a professional field that focuses on optimizing a company's ability to purchase or sell goods or services. Professionals who work in this field help organizations manage their processes and improve their sales while reducing operational costs. An effective operations team typically has a specific plan for the company's growth and uses complex data analysis tools to enhance its commercial processes.
Employees on operations teams are typically highly trained, with a background in business analysis, technology or finance. Their primary duties may involve report building or managing relationships with the organization's clients and customers. They may also help the operations team improve its productivity, which can increase the company's overall profits.
4 characteristics of commercial operations
1. Growth-oriented
The main goal for operations specialists is to create an ideal environment for the company to grow. Commercial operations leaders typically predict what kind of growth the company can achieve, then develop a strategy for how to achieve it by analyzing risk factors, prioritizing tasks and determining key performance indicators (KPIs). To do this effectively, they may be highly skilled in analytical thinking and problem-solving.
2. Data-driven
Many organizations collect data about their commercial operations consistently. Then the operations team may conduct an in-depth data analysis and use it to make decisions and create realistic growth strategies for their company. This data can also allow them to better predict fluctuations in the market, improve customer targeting and enhance customer engagement.
3. Invested in people
Commercial operations managers know that hiring highly skilled professionals and using advanced technologies can help them with optimizing and maximizing processes. That's why they typically invest in their employees by providing additional training to support their professional growth. These leaders may also focus on building and maintaining a positive company culture, such as one that values collaboration and innovation.
4. Focused on technology
Commercial operations managers often focus on improving their company's technology in order to collect data more effectively. They may choose innovative tech solutions that help their team analyze large data sets efficiently. For example, some companies may implement customer relationship management tools (CRM) to help them gather information about customers and improve the overall customer experience.
Duties of a commercial operations manager
If you're thinking about pursuing a career in business operations, you may want to review some primary duties in this field. Here's what an operations manager may take care of on a daily basis:
Overseeing day-to-day operations
Performing sales analyses with a focus on long-term company growth
Assessing the company's position on the commercial market
Designing commercial strategies for the company's sales practices
Making purchasing decisions
Maintaining relationships with existing clients, partners, vendors or distributors
Identifying and pursuing new business opportunities
Managing and evaluating lower-level business operations and sales employees
Troubleshooting of technical issues
Designing customer experiences within the company to improve customer satisfaction
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肌肤补水之源 -----------【美肌之志--Beauty mate】 ------魔头的面膜REVIEW (一)====全文完 (2012-5-6) 魔头 
高西西悉尼游记 (2004-12-14) 高西西 
楼主:hxsh2000
发表于 2023-2-16 09:16
