attention to details

墨法发帖

i always read such advertisements before : look for someone who is detail-oriented or pay more attention to details and so on". At that time i did not understand what does pay more attetion mean. anymore, it was a metrit so i wrote it down on both of resume and cover letter.

however, i have started to doubt that whether or not i am that kind of person as stated on my cv since i received training in accounts receivable. i am working in a hotel and every day there are lots of tax invoices and figures i need to process by using the system of that hotel. there are many travel agencies that introduce many travellers to us, for which the accounts receivable will send them lots of tax invoice monthly rather than immediately. Therefore, the payment we receive is always a lot, approximately 50 or 60 guests.在接受训练的前两周，犯错的原因是以为我对他们有的系统不明白， 但很快就熟悉了。并且训练我的那个鬼老不在的时候，我自己也能顶下那滩的工作。 可现在都两个月了，还是犯错，but if i double checked or asked, i should not have made such stupid mistakes; however i did not. 尤其是昨天，疏忽了一下，本来以为自己找到一个错误，还想向那老外显摆一下，结果原来是自己不小心，挨了一顿批。午饭之后又挨了一顿批。so the lady showed me an very unhappy face and said to me the reason to let me down is i do not pay attention enough and then she told this to the finance associate who is in charge of my traineeship.(monkey31) 挨批后我心情很不好，我知道是自己不好， 如果我再检查一下，或多问个问题， 就会把工作做的很好， 可是我没有。 我也不知道为什么， 不是大脑抑制，就是大脑抑制。 of course， i didn‘t do it on purpose。 after all， i expect a good reference after the training， but it just happened and bothers me so much。(monkey17) 有时侯，情况有点复杂， 我忙着解决问题，就忘了别的事，有的时候能检查出来，有的时候那个鬼老问我我才反映过来。

accounts receivable虽说和会计工作贴边，但实际上做的活跟会计不大相关，它更侧重多公司使用的系统的掌握。每天大部分的时候都是对着电脑输数据。 as above，the tax invoices of large travel agencies will be sent monthly， which means i have to allocate a huge payment to 50 or 60 guests， which will take longer time。 it is quite tedious and boring。 under such circumstance， i only ketp a clear mind for a short time， then 脑子僵住了，就想机器人一样机械的type figures， allocate payments or look for tax invoices，which is the easist time to make a mistake。actually， i realised this issue one month ago when when i became more familar with the system。 i hate this feeling， but i could not overcome it。

所以希望大家给我点建议， 尤其是经常跟数字打交道的前辈们。(monkey24)

alyssa

This is why, I don't want to study in Accounting.
自知不是这个材料。
不过， 慢点， 细心的， 多检查下就好了。
谁不犯错呢？

bulaohu

原帖由 墨法发帖 于 2008-12-6 13:28 发表
i always read such advertisements before : look for someone who is detail-oriented or pay more attention to details and so on". At that time i did not understand what does pay more attetion mean. anym ...

被你的中英混杂文弄得昏过去了...

bulaohu

原帖由 墨法发帖 于 2008-12-6 13:28 发表
i always read such advertisements before : look for someone who is detail-oriented or pay more attention to details and so on". At that time i did not understand what does pay more attetion mean. anym ...

现在醒过来了，我建议你：

1.把工作流程的步骤一条一条写下来，放在显眼的地方，不时看一眼看自己是否漏掉了什么

2.自己在脑子里一定要把步骤记熟

kangtamqf

被你的中英混杂文弄得昏过去了...

me too:)

公子小白

这是你第一份工作吗？如果是的话，不用担心，多做做，你就会对数字敏感了，还有就是要有责任心，试着把雇主的公司当成你自己的公司，你就会少犯错。刚开始工作的第一年，我也犯过几次错，这是我总结出的经验，现在我对数字很敏感了。

墨法发帖

不好意思，我只是有些东西用中文可能不好表达，理解起来也不容易，所以就用了英文

happyface

犯错是很正常的，那是个学习的过程。应该可以理解的。不要因为别人说你什么就过于烦恼。重要的是怎样不再犯同样的错误。总结经验是最重要的。

海娃

关键问题是因该充满激情地用心去做！不要去想着你要怎样怎样厉害，养成习惯就成了。慢慢修炼吧。
work with pasion。

cotta

還好了。。
我做AP整天好幾個batch的活，100多個tax invoice，project contract，還要review每天error invoice，receipt online，跟你說的一樣，都已經麻木了
麻木以後的好處就是 error-free。。

一般training期間肯定有人會說你不對了，我的做法就是順著他的意思，說自己的不對，不過下次一定會改正的。
就算難處的同事看你的認錯態度，也不會再說下的。
樓主第一份工？慢慢熬吧，O(∩_∩)O哈哈~

墨法发帖

苍天啊(monkey1)

Miranda

我有时候长时间做报表，脑子就僵住了，甚至连脸都僵住了，这时候最好是去喝杯咖啡，洗洗脸，跟同事聊两句，心情会好很多，工作也很有效率，错误自然而然就少了

Ritacow

Let me tell you a story. In my first job, I had to run a raffle ticket for internal staff @ our Christmas party. We would then receive some gifts from our suppliers to giveaway at the party. One particular gift was 10 x $50 Myer voucher, but when this lady gave it to me I heard her say 100. Because I was so busy sorting out other aspects of the Christmas party I forgot to count the vouchers, so then I printed out 100 paper voucher subsitutes to give out at the party, which later the staff could swap once they were back at the company for the real ones.
After the party finished and people started to come in to trade in their paper vouchers, I looked in the Myer voucher envelop and realised that there were only 10. I knew that I had made a BIG mistake. So I had to let my superiors know of the situation and luckily we had some spare petrol vouchers to make up the remaining 90.
My manager said he was really disappinted in me but he wasn't angry because he said "It is okay to make mistakes, but don't make the same one twice"
I know that you must feel bad at the moment but you have to learn from your mistakes. If you know your weakness comes from not double checking then check. If you don't know something then ask. You are a trainee, no one expect you to understand everything in the first instance. So if you are a little slower than other workers when processing these invoices, it is okay. But you have to make sure that your work is 100% accurate. Don't be satisfied with 2nd rate.
Plus, remember, if you found out that you made a mistake, never gloat to a manager. To have something accurate is expected. Working is not the same as school, no one is going to give you a pat on the back and say "good girl". Some 'nicer' people might say it to your face but afterwards the backstab will be more painful.

墨法发帖

我也这么做的,因为我只是在实习,实习结束后也不在这干,所以也不用象他们一样那么严格的遵守作息时间,甚至是超时间的奉献,真是疯了.(monkey08)

但有一次我要allocate the payment recived from qantas for nearly 40 guests stated on the remittance paper, 要花很长时间而且还得非常仔细,而且都到吃午饭的时间了,我本来想做完在去吃饭,可肚子已经开始叫了,而且大脑也疲劳了,所以只allocate一点, 把那个对话框留在电脑上.结果后来我们的二把手说大老板看见那个对话框然后知道我竟然去吃饭了,对我有了想法,说我不应该这么做,这么做很容易忘记做到呢,容易出错.

话虽然不假,但我也是记下来自己做到哪后在去吃饭的, 所以我回来后也没有因为这出什么错.真不知道为什么老板那样?

cotta

你自己的行為的確很不對，
你出去吃飯的時候必須log off 或者screen lock 你的PC
不能讓第二人看到你的工作
要不然別人用你的電腦做一些事情，你根本就不能解釋到底是誰的責任，不要想著別人會backup你

墨法发帖

我想你可能不大了解酒店的ar系统， 我们用的是fidelio. anyway， 不管是那种系统，都不存在你说的那种问题，就是有人会动我的电脑或怎么样。而且办公室里的每个人都不log-off即使是头出去开会或是办自己的什么事他也不会log-ff， 只不过是过一会，5分钟吧电脑会自动出现log-in的对话框。

而且像我说的那样，我已经allocate payments to some of guests made booking from qantas, there were still more left, which meant i had to do it again if i log-off. 我理解你的意思，但问题的关键在于老板认为我不负责任，工作没做完就去吃饭，即使饿的肚子咕咕叫而且都1点多了也要先allocate完再吃饭。因为他觉得干了一半，回来就忘了自己做过什么，而不是怕有人做手脚什么的。

墨法发帖

说的是啊，同事之间的关系真的很微妙啊，你做得好，人家觉得是理所应当的。做错一点，那你就倒大霉了。 即便是像我这种traineeship也一样，表面说你一套，背后另外一套。我们的二把手是印尼的华侨，她说跟老外工作要比跟中国人好，起码他们有什么说什么，至多骂你一顿也不会放在心上，其实也不尽然。

i understand it is very important to learn from mistakes and do not make the same mistake. i tried and i will try much harder. Thanks a lot.

freebird

我的建议是不要想太多和同事打好关系，做好自己的工作最重要，虽然LZ是INTERNSHIP，还是严格要求自己比较好。中午吃饭的话，你最好固定一个时间，一到哪个点就和同事说一声。
主管对你要求严格是好事，如果他对你没要求，你什么都学不到，不就浪费internship机会

墨法发帖

是啊，但为什么总是好话顺耳，批评逆耳呢(monkey28)