（紧急求助）租房中介失误导致房客欠租，该如何处理

TTUS

先贴中介的信

Hello
It has come to my attention that the rent collected on 17/11/2015, that was paid to your account on 18th November, 2015 was paid to you incorrectly.

As you can see the amount and the first alpha index are the same, however the numeral is different relating to another property.

Transaction detail
Transaction date 17 Nov 2015
Amount
DEPOSIT BANKVIC

This means your tenant, is currently paid to 11/11/2015.

This has raised concerns, the tenant is not returning our calls. We have completed a drive by inspection today , we have noted that the lawns are long and the curtains are drawn.

大概说一下，我的房客房租只付到11.11
但是我们却从中介处收到了11.12-12.11的房租
因为他们错把其他房东的房租当成我们的房租转给我们了。
这星期他们才发现房租转错了，同时发现我的房客拖欠房租很久了
然后马上联系我的房客
打电话不接，草不剪，窗帘积灰感觉很久没有住人了



中介现在要我带着landlord insurance明天去办公室找他

我现在的问题来了

1 如果我把这个月房租还给中介，那么现在房客已经拖欠了我3周房租，加上剪草 清洁以及可能的换锁费用，bond已经肯定不能cover了，我应该启动保险吗？
2 我应该授权中介清场换房客吗？ 中介说我的那个房子很容易找到新房客
3 我是不是应该就中介的失误进行讨价还价？我有可以争取利益的空间吗？


希望各位给些意见

cnlancer

中介不负责任，建议问问州政府管租房的department。看看怎么做。

zhangwei7461

我已经在另外一个帖子回复你了， 你可以看看， 叫中介do what ever they need to do。

至于landlord insurance 可以直接叫你中介帮你lodge 吧你的insurance号给他就好了， 就表现的信任他们一些。 希望他们解决问题。   但是如果他们要extra charge 直接让他们滚蛋。

gxfc

建议联系同区的其他中介。说有生意希望转到他们那。但先让他们给你支招解决眼前问题和如何投诉不负责任的中介。

cutemama

又新情况，还请楼主更新，以供后人参考，谢谢。

Xueling77

Claim insurance. But you can't throw their things out. There are legislations around things left by tenant. The agent should know what to do. Issuance will definitely cover some lost rent

玻璃心粉碎机

请问撸主，警察是怎么发现房客种大麻的？

yourock

立即启动赶人程序 把损失最小化。