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z我支持你去投诉。我老公昨天去买饮料,买6箱,结果他们说每人只能买6瓶,那个经理也是态度恶劣。今天我看到了你的帖子和后面同学们的回复,我就给Woolworth总部的脸书发了一个投诉信息。结果他们很快就回复了我,还要我明天去他们店里给我一箱免费饮料。投诉信如下,英文不好乱写的,各位凑合看一下。
Hi there, my name is***, I want complain about the manager of moonee pound branch. Last night (19 June) abot 8:30pm I went to Woolworth moonee pond shop, I saw the soft drinks on sale. Then I was ask the staff give me 2 boxes Pepsi, 2 boxes solo and 2 boxes pepsi max, and he did that for me also he said "what's a great deal! " but when I was trying to pay, a brown hair man came stop me and told me I can not buy that much, I can only buy 6 bottles by one time, and he said this is the Woolworth policy. But as I can actually brought that much from the other branches before, so I said to him why I can buy from other shops, and then he was get very rude said his the general manager of this shop, his shop has own policy and don't sale that to me. His attitude was disgusting, I can feel his treat me like a theft! I feel very very upset. His attitude is totally unacceptable. And also if the shop had such a policy like that why the staff still carry out 6 boxes for me from the back store room? It is means the staff still doesn't know that policy, that means the "no sale policy" is just made for me, right? How do you think this? For me, I believe that the manager has discrimination and this is illegal! This is make me don't want shopping at Woolworth any more. I will keep further action if I don't hear anything from you.
他们的回复
Hi ***, Its unfortunate that you had bad experience last night in our Moonee Ponds store. Can you plea ecome into our store on Saturday and we will give you a free box of drinks. Please ask to speak to our Customer Serivce Manager Kathy Towler.
We will retrain our staff in retail quantity policies as well so this wont happen again. Thank you for letting us know your feedback. |
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终于买房了!来交作业 悉尼CASTLE HILL-更新上照片 (2007-8-29) applenet 
楼主:sunxuke
发表于 2014-6-20 15:01
