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zxcity 发表于 2020-9-6 21:43 
澳洲航司只退credit是你道听途说还是亲身经历。我今年二月买的virgin 和qantas机票都是原路退回,包括vel ...
我二月份订的Virgin的澳洲国内机票(计划11月飞,目前还没取消),前不久刚收到Virgin的邮件,表示万一航班取消,只退Credit。
Options if your flight is cancelled
Because your booking was made prior to the appointment of the Administrators, our ability to provide you with a refund or normal travel credit if your flight is cancelled will be impacted. However, we are pleased to let you know that should this occur, you will receive a travel credit to the equivalent value of your current ticket (less any non-refundable fees and taxes) as detailed below.
The type of credit you receive will initially depend on when your flight is cancelled.
Should your flight be cancelled during the period of the administration, we will provide you with a Conditional credit which can be used for travel during the administration period on Virgin Australia operated services. Currently, Conditional credits are valid until 23 September 2020, although this date may change. Following the end of the administration period, customers who hold an unused Conditional credit will have that credit replaced with a new Future Flight credit.
If your flight is cancelled for any reason once the administration period has ended, you will also be entitled to receive a Future Flight credit. |
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