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原帖由 chrissieluxu 于 2011-11-4 20:12 发表 
哈哈,我也碰到那种拿住院当度假村的病人,一个同事直接给我说别管,他们真把这当餐馆,拿你当佣人使呢。有个病人给她吃饭的时候拿过来甜点,她竟然说这会吃主菜,吃完再让我上。您真把医院当餐馆啊。
另外,我订的杂志上有个文里面的一段,发上来一块儿看看,估计经常都在同行里面发生。
Compassion is an essential ingredient for great nursing. Without compassion, you might as well come up with another word for nurse.
Recently, I visited a local emergency department (ED) for management of a small-bowel obstruction, to which previous surgeries had made me susceptible. I've had several obstructions in the past few years; sometimes, I must go to the ED for assistance.
This time, I was told no beds were available. After being triaged, I waited with increasing pain and a distending abdomen. When I started vomiting, I pulled the cord in the bathroom for assistance. I was wheeled to the back, where I sat in an area with three other patients, each divided by curtains. I continued to vomit and retch, but no one came to assess me.
Time passed. I went in search of someone to assist me. Struggling to stand, I reached the nurses' station, where two nurses were typing on computers. Neither looked up.
After several long moments, I moved down to the doctors' area, where eight people were doing various things—looking at their phones, conversing, working on computers. Finally, one doctor asked, "May I help you?". I responded, "Will you? Will you help me?". She immediately ordered medications, including antiemetics, an analgesic, and I.V. fluids.
My time in the ED continued in this manner, with the nurse coming in to perform duties prescribed by the doctor but not speaking to me. I felt like a thing, not a person. Not once did she inquire about my pain or nausea or ask if I needed anything.
Obviously, it was a busy day and the nurses were short-staffed. A lot was being asked of them; I can empathize. But that's no excuse.
I left the ED angry at the nurses' behavior. Most likely, they didn't realize how disrespectful they were and what consequences their actions could have. That day, they'd treated patients without caring, reflecting poorly on the hospital and our profession. |
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