再次更新了第三个故事 (我的自省篇): 请看第三页. 如果你认为Ebay & Paypal会保护你的利益, 请你要小心了!

gkgkgk

pz2011 发表于 2012-10-24 12:22
看了半天，lz说的是相机镜头吧，我还以为是老花镜呢。
相机镜头有划痕肯定要退，楼主加油。 ...

你太有才了。虽然楼主的ID叫做 antique 古董.........但是老花镜。。。

password

nis 发表于 2012-10-24 11:42
说真的，paypal/ebay很多时候无法判断谁对谁错。你说你有理，他说他有理。到底谁有理？还真不知道。不过有 ...

因为很多时候没有绝对的公正，也无所谓谁对谁错，网上买二手货本来就有风险，本来大家退一步海阔天空，不愿让步的，吹毛求疵的就象楼主这么个折腾地鸡飞狗跳，钱没要回，还弄个心情恶劣，纯粹自个和自个过不去

jennifercd

我认为不是吹毛求疵，买家要求如实描述，难道有错？用买无划痕的镜头的钱买有划痕的，谁能接受？

password

用过的东西有划痕是 common sense，如果你自个的观点落在大众常识之外，那属于自讨苦吃，上哪都没得理说

antique

password 发表于 2012-10-24 17:48
用过的东西有划痕是 common sense，如果你自个的观点落在大众常识之外，那属于自讨苦吃，上哪都没得理说 ...

Please continue reading till the end. The seller shared the same view as yours.

antique

jennifercd 发表于 2012-10-24 16:59
我认为不是吹毛求疵，买家要求如实描述，难道有错？用买无划痕的镜头的钱买有划痕的，谁能接受？ ...

Thanks for your understanding. If it were really fair, the seller would have not refused return because he listed it as "return acceptable". I think the friend called Password is a lovely seller. I have a couple of lenses with some problem. Does he want to buy it at good price as new?

qmyao

等待LZ更新!我这里 买家只要说没收到东西  普通邮寄的话一定是我输 即使写明普通的买家不付任何责任,要求挂号比较好 所以我一直认为他们是保护买家的

antique

ylbeethoven 发表于 2012-10-23 23:09
能拍个照片看看吗？这个玻璃划痕有多么厉害

It was resold to a US buyer, at nearly 50% off.

antique

qmyao 发表于 2012-10-24 18:34
等待LZ更新!我这里 买家只要说没收到东西  普通邮寄的话一定是我输 即使写明普通的买家不付任何责任,要求挂 ...

My point is the negligence when Paypal was making a decision.

Paypal requires parcels "registered", and tracable. So don't save money for buyers please.

Agamemnon

这点精力花下去 新的都买两个了

wowmygame

上星期刚eBay 了一个过了保，话筒时好时不好的iPhone 4.我可是百分百好评的。多年前买过一次，上个哑巴亏，从此只卖不买了。

glin5200

Paypal就是一个烂啊

antique

Agamemnon 发表于 2012-10-24 18:46
这点精力花下去 新的都买两个了

whole 6 months. Yes. How lucky I was. So I am away from Ebay now.

qmyao

antique 发表于 2012-10-24 18:42
My point is the negligence when Paypal was making a decision.

Paypal requires parcels "registered ...

但是买家 一般都不会选挂号的   普通的掉了还是来找卖家  卖家来承担 我已经碰到过很多了（有些根本就是骗子） 倒霉的是我们卖家  当然这个和你的案列不同  你的是卖家邮寄不符的东西给你  

白雲山民

學習了

antique

sunrongsz 发表于 2012-10-23 22:01
加油

多谢鼓励. 我又写了俩个.

antique

qmyao 发表于 2012-10-24 21:28
但是买家 一般都不会选挂号的   普通的掉了还是来找卖家  卖家来承担 我已经碰到过很多了（有些根本就是 ...

根据Paypal的规定,一定要签收.

我收到过 $60, 不要签收.我提醒seller the rule.

antique

glin5200 发表于 2012-10-24 19:05
Paypal就是一个烂啊

点链接,还有更绝的.

antique

Agamemnon 发表于 2012-10-24 18:46
这点精力花下去 新的都买两个了

望大家吸取教训.

antique

咪咪露 发表于 2012-10-24 09:11
求曝光seller ID

我不方便暴他, 因为最后我拿回了钱,还占了他的镜头. 把他刺激了, 怕他买张机票来Sydney讨镜头.

我犹豫过是否要寄给他. 他把一件很简单的事搞了我半年.而且蓄意在email里下套.所以才处罚他一下.

我可以给你另一个无良的 (点击链接看那US seller), ID called "fishman".

antique

wowmygame 发表于 2012-10-24 18:50
上星期刚eBay 了一个过了保，话筒时好时不好的iPhone 4.我可是百分百好评的。多年前买过一次，上个哑巴亏， ...

碰运气. 我也不在ebay 上买镜头了.

coolswk

咪咪露 发表于 2012-10-24 09:11
求曝光seller ID

同求

winsion

paypal是很烂，但是有时候不能不用他

antique

US一卖家寄了个镜头. 当我去邮局领时,发现破包. 一角憋了,包的1/5到1/4范围变形. 我要求当面拆包, 邮局的人同意作证.取出镜头,这卖家更过分,连螺丝都少了一个.我和邮局的人翻遍了内包装,也没找到. 我赶紧检查玻璃,先卸滤镜,宁了半天,弄不下来.玩过哈苏的都知道screw-in,这家伙是直上直下, 定睛一看, 滤镜接口是变型的. 不像是摔的. 很可能是 pre-exist. 当然我不能对邮局说这. 接下来检 查前片, 有一coating defect, size 4mm x 1mm, and a couple of pin-head dots (both permanent). 很少见, 长方形的. 后组有 clean marks (removable, so I don't care). 螺丝不是大事, 但样子非常难看, 金属片上翻, 镜筒上像开了个口子. 内有一张便条, 留言给我, 那纸条有干了的水渍痕迹. 我立刻眼睛一亮. 我当时非常清楚我是坚定站在卖家一边的, 尽管我高度怀疑卖家诚信. 我马上叫邮局的人取证, 我要拍照 (我有破包的经验, 邮局拒保).  邮局的人闪开了, 她不愿被拍. 我叫来3个staff, took down their name and staff number. They all agreed to work as my witness. I refused to take the lens back hom and left it in local post office and lodged  a claim on site.

I informed the seller through ebay message system without delay, and lodged a claim at Paypal. After that, it was long long time to wait. No response from post office, nor from Paypal. I called post office to follow up my claim everyday, but Auspost seems a top gun (太极高手) too. Auspost told that waiting period was at least 60 days.

Everyone knows that Paypal's claim period is 45 days. Please tell me what should I do in this situation. I sent email to Paypal and told them the feedback from Auspost. I particularly reminded Paypal of my past experience, Aupost denied claim. No response!

A month later, the seller (don't know who advised the seller) suddenly sent me a form, authorizing me to claim insurance. I didn't know it was a TRAP! I signed it. It seems that Paypal got a good solution at last minute. Paypal immediately made its decision without any discussing with me. Not in favour of me, because I can claim insurance from Auspost. Even Paypal was not aware of the fact that the seller only partially insuranced, only $800, not full amount! That is our Paypal who is making decision even without diligence check.

I had no other choice, because there was no appeal process at that time. It is a final decision. I contacted US ebay through on-line chat. US Ebay staff sounds like more professional than Aussie colleague. She comforted me by telling me the seller's record was sound and he was willing to make up for the gap. Of cource he was happy with the price of $800, because I resold it back to US at only $570 when I disclose defects in ambiguous way.

Finally, I got a letter from AUPOST, saying my insurance claim was rejected!

I scanned the letter and sent to Paypal. I requested Paypal to make compensation. You can imagine what result.

我总节了一下 paypal的招数: 先打太级, 把你当球踢. 明显错了, 就打"五不拳": 不闻! 不问! 不答! 不赔!不管!


我只能赤博上阵了. 连夜写了一封错词强烈的信, 寄给AUPOST. 质问他有没有注意到箱子WET了, 知道不知道wet carton and 箱子强度的关系 (AUPOST said the package material is not suitable for international transportaion according to AUPOST ,,,,) 我问他AUPOST的 international transportaion 有没有规定 international parcel要穿雨衣? 问他有没有看到有水渍的纸条? 我进一步索要AUPOST的注册地, ABN number. 我要起诉AUPOST (我是吓呼他的).

第二天晚上, 我正在吃晚饭. 我意外收到一个电话从QLD打来的. 我正纳闷, 对方上来就道歉. 原来是AUPOST的manger打来的.
$800 支票第二天就会到. 我要书面道歉. Manager 陪了一堆不是, 说那staff will be fired if I insisted on the written apology.

总算拿到钱了. 我想起来, 我请seller 代买了一个镜盖, 还没付钱. 我打电话给那staff, 那家伙一听是我,话音都颤了 (他以为我不放过他). 我说我要拿回镜盖, 我还解释镜盖为何不在$800之内. 这回他活过来了, 激动地说, "all carton is yours, everything!". I can't believe it. Double confirm with him, "I can get both lens and the check???".
"yes', "I released the parcel to you according to the letter enclosed the check." he confirmed again.

我最后拿回了白送的lens. I sold the lens (at $570 only on ebay) to an ebay friend in US who taught me how to exam a lens, how to identify problems. He is a repairman of camera in US.

To be continued tomorrow: How to check a second hand lens. 别忘加分.

antique

US一卖家寄了个镜头. 当我去邮局领时,发现破包. 一角憋了,包的1/5到1/4范围变形. 我要求当面拆包, 邮局的人同意作证.取出镜头,这卖家更过分,连螺丝都少了一个.我和邮局的人翻遍了内包装,也没找到. 我赶紧检查玻璃,先卸滤镜,宁了半天,弄不下来.玩过哈苏的都知道screw-in,这家伙是直上直下, 定睛一看, 滤镜接口是变型的. 不像是摔的. 很可能是 pre-exist. 当然我不能对邮局说这. 接下来检 查前片, 有一coating defect, size 4mm x 1mm, and a couple of pin-head dots (both permanent). 很少见, 长方形的. 后组有 clean marks (removable, so I don't care). 螺丝不是大事, 但样子非常难看, 金属片上翻, 镜筒上像开了个口子. 内有一张便条, 留言给我, 那纸条有干了的水渍痕迹. 我立刻眼睛一亮. 我当时非常清楚我是坚定站在卖家一边的, 尽管我高度怀疑卖家诚信. 我马上叫邮局的人取证, 我要拍照 (我有破包的经验, 邮局拒保).  邮局的人闪开了, 她不愿被拍. 我叫来3个staff, took down their name and staff number. They all agreed to work as my witness. I refused to take the lens back hom and left it in local post office and lodged  a claim on site.

I informed the seller through ebay message system without delay, and lodged a claim at Paypal. After that, it was long long time to wait. No response from post office, nor from Paypal. I called post office to follow up my claim everyday, but Auspost seems a top gun (太极高手) too. Auspost told that waiting period was at least 60 days.

Everyone knows that Paypal's claim period is 45 days. Please tell me what should I do in this situation. I sent email to Paypal and told them the feedback from Auspost. I particularly reminded Paypal of my past experience, Aupost denied claim. No response!

A month later, the seller (don't know who advised the seller) suddenly sent me a form, authorizing me to claim insurance. I didn't know it was a TRAP! I signed it. It seems that Paypal got a good solution at last minute. Paypal immediately made its decision without any discussing with me. Not in favour of me, because I can claim insurance from Auspost. Even Paypal was not aware of the fact that the seller only partially insuranced, only $800, not full amount! That is our Paypal who is making decision even without diligence check.

I had no other choice, because there was no appeal process at that time. It is a final decision. I contacted US ebay through on-line chat. US Ebay staff sounds like more professional than Aussie colleague. She comforted me by telling me the seller's record was sound and he was willing to make up for the gap. Of cource he was happy with the price of $800, because I resold it back to US at only $570 when I disclose defects in ambiguous way.

Finally, I got a letter from AUPOST, saying my insurance claim was rejected!

I scanned the letter and sent to Paypal. I requested Paypal to make compensation. You can imagine what result.

我总节了一下 paypal的招数: 先打太级, 把你当球踢. 明显错了,就打"五不拳": 不闻! 不问! 不答! 不赔!不管!


我只能赤博上阵了. 连夜写了一封错词强烈的信, 寄给AUPOST. 质问他有没有注意到箱子WET了, 知道不知道wet carton and 箱子强度的关系 (AUPOST said the package material is not suitable for international transportaion according to AUPOST ,,,,) 我问他AUPOST的 international transportaion 有没有规定 international parcel要穿雨衣? 问他有没有看到有水渍的纸条? 我进一步索要AUPOST的注册地, ABN number. 我要起诉AUPOST (我是吓呼他的).

第二天晚上, 我正在吃晚饭. 我意外收到一个电话从QLD打来的. 我正纳闷, 对方上来就道歉. 原来是AUPOST的manger打来的.
$800 支票第二天就会到. 我要书面道歉. Manager 陪了一堆不是, 说那staff will be fired if I insisted on the written apology.

总算拿到钱了. 我想起来, 我请seller 代买了一个镜盖, 还没付钱. 我打电话给那staff, 那家伙一听是我,话音都颤了 (他以为我不放过他). 我说我要拿回镜盖, 我还解释镜盖为何不在$800之内. 这回他活过来了, 激动地说, "all carton is yours, everything!". I can't believe it. Double confirm with him, "I can get both lens and the check???".
"yes', "I released the parcel to you according to the letter enclosed the check." he confirmed again.

我最后拿回了白送的lens. I sold the lens (at $570 only on ebay) to an ebay friend in US who taught me how to exam a lens, how to identify problems. He is a repairman of camera in US.

To be continued tomorrow: How to check a second hand lens. 别忘加分.

ilovefamily

有个问题。。。。。。。
paypal是paypal，ebay是ebay
ebay会因为楼主在paypal败诉就同意删楼主给seller的差评？？？？？？？？？
删差评需要证据吗？？？？？？？？？还是随意就可以删？？？？？？？？

antique

ilovefamily 发表于 2012-10-25 00:05
有个问题。。。。。。。
paypal是paypal，ebay是ebay
ebay会因为楼主在paypal败诉就同意删楼主给seller的差 ...

是的. 你只要在Paypal 赢了.就可以申请筛. 要填表.


给差评是买方的权利, 但卖方可以申请筛 (若符合条件).

我给了他差评. SELLER辩解, 说我fraud, because Paypal support him.

我也可以申请筛他的辩解依据credit card company's charge-back. 但我没这么做.要填表,还要公证,声明. 我就让他一回, 毕竟他最后付了惨重的代价, 没了钱, 连镜头也归了我.还毁了声誉.
他可以辩解在ebay, 但他无法在银行辩解. Charge-back 是非常严重的案底.足够他受的.

anitalx

多次和paypal打交道的人飘过。。。
请切记时刻告诫他们你要向ombudsman投诉

antique

anitalx 发表于 2012-10-25 00:30
多次和paypal打交道的人飘过。。。
请切记时刻告诫他们你要向ombudsman投诉

高人!

请问我现在还能告paypal吗? 他的negligence在我的cases发挥地淋漓尽致.

您一说, 我想起来了. 我和BANKWEST过招, 这家伙也不是省油的灯. 结果在ACCC的指点下, 一个case在ombudsman, BANKWEST才老实, 结果我说多少就赔多少.

我把剩下的分全匝给您了. 若嫌少,明天再炸. 大哥考虑返点吗(返点分)?

大哥有啥办法对付AUPOST, 他可是牛B一哥. 十破十一不赔. 卖镜头的小心, 您的保费是扔太平洋里.AUSPOST是不赔的!

ilovefamily

antique 发表于 2012-10-25 00:22
是的. 你只要在Paypal 赢了.就可以申请筛. 要填表.

信用卡公司怎么charge back的，楼主还没写啊。。。。。。。。
接着写啊，，，，，，，故事真好看呢。。。。。。。。