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发表于 2022-1-16 08:27
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The Australian Competition and Consumer Commission (ACCC) says "a manufacturer's warranty is a promise to the consumer that the vehicle will be free from defects for a certain period of time".
While a manufacturer can have certain requirements in its warranty terms – such as ensuring any servicing is carried out by qualified staff, according to the manufacturer's specification, and that appropriate quality parts are used where required – it can't require you to service your vehicle through an authorised dealer to keep your warranty intact.
You're legally entitled to shop around for the best servicing deal without voiding your manufacturer's warranty
"Provided you service the vehicle in accordance with any such requirements, the warranty will remain valid. If the manufacturer's warranty states that the vehicle can only be serviced by an authorised dealer, this may raise concerns under the Competition and Consumer Act," the ACCC has said in written guidance to the automotive industry
https://www.choice.com.au/transport/cars/maintenance/articles/car-warranties-and-dealer-servicing#:~:text=No%2C%20you%20don't%20need,keep%20your%20manufacturer's%20warranty%20intact.&text=%22Provided%20you%20service%20the%20vehicle,the%20warranty%20will%20remain%20valid. |
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