|
此文章由 haroldann 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 haroldann 所有!转贴必须注明作者、出处和本声明,并保持内容完整
leyan 发表于 2019-4-28 21:49 
现在都是ROBOROCK 维修点直接维修了 在SYD。 如果有问题他们直接负责
亲测无用,在ebay买了一个小米二代扫地机,保修期内坏了,卖家gshopper不肯退钱,让我直接联系石头的澳洲官网,联系了后回复不是他们那里买的,他们不负责,贴段回复给大家看看。
Roborock Service Support <service@roborock.com.au>
Wed 24/04/2019 16:49
Dear,
This email address is Authorized Repair Center for all Roborock of Xiao Mi. We are the whole seller to all re-seller before coming the ending customer. The refund need to be made by whoever the seller (Original seller get paid from you). If we receive the machine from one of our re-seller and ask for refund, we will refund/replacement/repair to them, not ending customer. In this case, this is really something that you need to talk to your re-seller from eBay, or request eBay for investigation of this matter. |
|