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刚刚看到何老师本人发的声明，首先我陈述的是一个事实，第二你已经发了我两封邮件，这个网友也都看见了，这对我和孩子造成很大的困扰，你的员工并没有向我和我的小孩子道歉，我也附上我发给你的邮件作为大家的参考，对于退款的事情请你拿出来证据说明我向你要求退还我们已经上了课的钱！
Hi, Seline:
There is an issue happened in your coatch centre today. My daughter used her own notebook in the class to make note and your staff ripped off the note pages and threw to the bin.
From I see this issue as the parent, your staff has gone too far.
1. The note book is hers not your coach centre’s. It is a personal belongs. Who has given your staff the right and authority to do a such thing. This is a serious offence for human right.
2. Since the student is not over 18, anything happened in the class you should notified the parent first before any action has been taken.
3. I paid the fees for the service in advance. There is not any wirtten document stated that student could not take a note in the class, when I made the payment. A contract has been established between your centre and me. In this contract, there is no terms specified that student can not make note in the class, therefore your centre’s behaviour has been breached the contract.
4. You staff claimed there is a copyright in it. As we paid the fees for it, such claim is not supportive.
5. There is a Consumer Law to guide consumer rights & guarantee.
6. You are the service provider and I paid the fees as the consumer.
7. Your staff’s behaviour can be counted as Child Abuse, which harmed the student-my daughter under 18 mentally and had a very bad impact to her character development.
From this issue two points have been identified:
— Consumer right & guarantee under Consumer Law
— Child abuse
I had a discussion with your staff Chole this afternoon and we could not solve this issue successfully.
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转帖:澳洲买房步骤ZT (2005-2-20) allen007 
楼主:澳小朵2014
发表于 2018-2-24 13:16
