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本帖最后由 hj1985 于 2014-11-4 17:49 编辑
lolcakes 发表于 2014-11-4 07:55 
payroll 程序 routine 不 routine 实际上无所谓。因为决定外包不外包的那个人物不会对这种东西具有很多了 ...
"payroll 程序 routine 不 routine 实际上无所谓。因为决定外包不外包的那个人物不会对这种东西具有很多了解。"
I am afraid I don't agree with this.
Take my company as an example, we outsourced the operation staff payroll (around 200) to Talent 2, then Christ 21, and hired a payroll officer to liaise with both “internal and external stakeholders”. Because the payroll for operation staffs (incl. perm, P/T and casual) is relatively routine and straightforward.
For our temp workforce (we are a recruitment firm), we have around a thousand temp employees working on shifts every day, but we never plan to outsource it simply because the job is a complicated one with high volume, plus clients and temp staffs can be very demanding and keep throwing questions on you. This is why we feel more comfortable having our own team to solve issues and answering queries promptly. Another important factor is we have a well developed in-house booking system managing all the timesheets, allowances and penalty hrs etc. Therefore, system wise, we have strong capability to handle thousands of shift s every week. We are also planning to launch our own payroll managed service product to our clients.
The HR was extensively involved in the outsourcing process and they had lots of to say when choosing external payroll company. So it does not work like "因为决定外包不外包的那个人物不会对这种东西具有很多了解"
payroll will always play an important part as Australia payroll is very complicated and we have a flexible workforce, it is just the advance of technologies gradually change the game rule about how it is played. Imagine if all firms outsource their payroll function one day, a payroll specialist can still work for those external payroll firms because they will start a massive hiring too. It would be too pessimistic to say payroll has no future, in my opinion, it has its own career potential, just the function will come down as a more specialised and centralised one.
Just my 2 cents
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