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GASP是啥烂牌子啊， 这么拽， 没买过女装的人路过问一下。。。。。
http://www.heraldsun.com.au/ente ... rf8o6-1226151874005
GASP Chapel店的零售员Chris出言讽刺size 12的女顾客Keara O'Neil，当Keara O'Neil向GASP总部投诉时，收到GASP极品地区经理Matthew Chidgey回复的Email， 声称Chris是GASP的销售Superstar，有着非凡的才能，从Keara O'Neil出家门起就知道她不会买GASP的东西，希望Keara O'Neil下次经过GASP店的时候请绕行, 不要浪费他们员工时间云云。。。
全文如下：
Dear Keara O’Neil,
Having now had the privilege of having both version of events, I am now in a position to respond to your complaint.
From the very outset, one thing that you should be mindful of is; Our product offerings are very, very carefully selected, so to ensure that we do not appeal to a broad customer base. This is something which is always at the forefront of our minds when undertaking buying duties.
The reason for this is to ensure that we only carry products which appeal to a very fashion forward consumer. This by default means that the customer whom is acclimatised to buying from “clothing for the masses” type retailers, is almost frightened by our range, sometimes we have found that this type of customer, almost finds our dresses funny, and on occasion noted comments such as 'it looks like a dead flamingo'. When we receive comments like this, we like to give ourselves and our buyers, a big pat on the back, because we know we are doing our job right, and modus operandi is being upheld.
Our range is worn by A list celebrities to the likes of Kim Kardashian, Selena Gomez and Katy Perry to name only a few. Now, as one might appreciate, the style counsel for these types of celebrities are not ones to pick “run of the mill” type clothing, and they do so on the basis to ensure that the styles are cutting edge, and only worn by a select few. Similarly these items are priced such that they remain inaccessible to the undesirable.
Insofar as our employee goes; Similar to our product offerings, our employees are selected with a similar approach. Chris whom served you is a qualified stylist whom has a sixth sense for fashion, and Chris’s only problem is that he is too good at what he does, and as I am sure you are aware, people whom are talented, generally do not tolerate having their time wasted, which is the reason you were provoked to leave the store.
Whilst I concede that you work for chain retailer, unfortunately that does not make us like for like. It is probably fair to assume, a lot of what I have said in this email, either doesn’t make sense to you, or you totally disagree with it all, which is what I would expect (unless of course I have you totally wrong – which I doubt).
Let me guess, you would never, ever hire Chris in the course of your duty, would you? This is the very reason, why your comment “from one retailer to another” is so disproportionate, it’s almost as though we are in a totally different industries. Chris is a retail superstar, who possess unparalleled ability, and I am sorry you feel upset by him, but he knew you were not going to buy anything before you even left your house.
So if you would like to do us any favours, please do not waste our retail staff’s time, because as you have already seen, they will not tolerate it. I am sure there are plenty of shops that appease your taste, so I respectfully ask that you side step our store during future window shopping expeditions.
Thank you for your enquiry.
全文网上爆出后， GASP再发声明，拒不认错：
"We respect and welcome all customers whom wish to visit our store, even though the intention to buy may not exist. But we ask that their opinions be expressed through blogs, social media or around a warm latte, but certainly not inside our stores."
[ 本帖最后由 vvguru 于 2011-9-30 00:55 编辑 ] |
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我和手机的故事-------《我的第一部手机》 (2007-8-8) lilytop 
老陶也来曲高和寡一下 - 古典音乐入门 (2008-10-5) 老陶 
发表于 2011-9-30 00:46
严重无语中
我目前就正穿着 Espirt 的衣服打字。
size12怎么了，得罪谁了
