关于公众进入QLD Macgregor网球场地及工作人员行为的投诉

myaus123

今天遇到一个态度非常恶劣的city council的人。不让我们使用Macgregor netbal的场地，并且在我小朋友前面威胁说要罚款1000澳币，这个一定要去投诉。
和我在一起的旁边的老爷爷也是一脸懵逼。这个地方都被他们围了好几周了（我不知道围了好几周，并且在我看来也没有围起来），但是周日根本就没有活动。

我通过grok问到了投诉流程：
1.找到本区的联邦议员和州议员的邮件。
2.找到布里斯班city council的邮件。
3.把自己当时遇到的情况通过中文和grok描述一下，接着让grok写一封正式的投诉信。
4.把投诉信发给city council接着抄送给这2个议员。

myaus123

这个是grok写的投诉信。

Brisbane City Council
GPOBox1434
Brisbane, QLD 4001
Email: council@brisbane.qld.gov.au
CC:
Jim Chalmers, Federal Member for Moreton
Email: Jim.Chalmers.MP@aph.gov.au
Joan Pease, State Member for Toohey
Email: Toohey@parliament.qld.gov.au
Subject: Complaint Regarding Public Access to Macgregor Netball Court and Staff Conduct
Dear Brisbane City Council,
I am writing to formally lodge a complaint regarding the management of the public netball court in
Macgregor, Queensland, and the unacceptable conduct of a council representative during an incident
on Sunday, [insert specific date, e.g., 15 June 2025]. As a resident of Macgregor, I am deeply con
cerned about the restrictions imposed on childrens access to this public facility, the aggressive attitude
displayed by council staff, and the broader lack of recreational spaces for children in our community.
Below, I outline the specific issues and request immediate action to address them.
1. Public Access to the Netball Court
The netball court in Macgregor is a public facility, funded by taxpayers, including residents of this
suburb who pay land tax and income tax. It is unacceptable that local children are prohibited from
using this court, particularly on weekends when no formal activities are scheduled. On Sunday, [insert
date], my children and others were prevented from playing on the court despite no visible events
taking place. Public spaces like this should be accessible to the community, especially for childrens
recreational activities, when not in use for organized events.
2. Access After Scheduled Activities
I understand that the court may be reserved for netball or other organized activities on Saturdays.
However, there is no justification for restricting access on Sundays or after scheduled events con
clude. If the court is booked for specific times, the council should ensure it is opened to the public
immediately afterward to maximize community use. Clear signage or a public schedule indicating
available times would help avoid confusion and ensure fair access.
3. Unacceptable Attitude and Threats by Council Staff
During the incident on [insert date], a council representative approached us in an aggressive and
intimidating manner, stating that children were not allowed to play on the court. The representatives
attitude was extremely poor, and they escalated the situation by threatening a $1,000 fine for our use
of the public facility. This behavior is unacceptable, particularly when directed at families and young
children. Threatening residents with exorbitant fines for using a public space is not only inappropriate
but also undermines community trust in the council.
4. Lack of Recreational Spaces for Children
Macgregor has limited recreational facilities for children, and the netball court is one of the few safe
spaces available for outdoor play. The councils decision to restrict access exacerbates this issue,
leaving families with few options for weekend activities. As ratepayers, we expect the council to
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prioritize the needs of children by maintaining and expanding recreational spaces. I urge the council
to consider investing in additional play areas or upgrading existing facilities to meet the communitys
needs.
5. Intimidation of Families and Children
The council representatives threatening behavior was particularly distressing as it occurred in the
presence of young children. As residents who contribute to the community through taxes, we have
a right to enjoy public spaces without fear of intimidation. Weekends are a critical time for families
to spend with children, and being confronted by council staff in this manner is unacceptable. This
incident has left my family feeling unwelcome in our own community.
6. Prioritizing Weekend Access for Children
Public recreational areas, such as the netball court, should be prioritized for community use on week
ends, when families are most likely to engage in outdoor activities. Restricting access without clear
justification or communication undermines the purpose of these facilities. The council must adopt a
more inclusive approach to ensure that children and families can safely enjoy public spaces during
non-event times.
I respectfully request that Brisbane City Council take the following actions:
• Investigate the incident on [insert date] and address the conduct of the council representative
involved.
• Review and revise policies to ensure the netball court is accessible to the public, particularly
children, when not in use for scheduled activities.
• Provide clear communication (e.g., signage or online schedules) about when the court is avail
able for public use.
• Invest in additional recreational facilities in Macgregor to address the shortage of play areas for
children.
• Ensure council staff are trained to interact with residents in a professional and respectful man
ner, avoiding threats or intimidation.
I expect a written response within 20 working days, as per the councils stated process for handling
complaints. If this matter is not addressed satisfactorily, I will escalate the issue by contacting local
media outlets and sharing my experience on social media platforms to raise awareness. I have copied
this letter to Jim Chalmers, Federal Member for Moreton, and Joan Pease, State Member for Toohey,
to ensure they are aware of the concerns affecting their constituents.
Thank you for your attention to this matter. I look forward to your prompt response and resolution of
these issues.
Yours sincerely,
Your Full Name
Macgregor Resident

myaus123

这个是翻译成中文的内容。

布里斯班市议会
GPOBox1434
布里斯班，昆士兰州 4001
邮箱：council@brisbane.qld.gov.au
抄送：
吉姆·查默斯，莫顿选区联邦议员
邮箱：Jim.Chalmers.MP@aph.gov.au
琼·皮斯，图希选区州议员
邮箱：Toohey@parliament.qld.gov.au
主题：关于公众进入麦格雷戈网球馆及工作人员行为的投诉
尊敬的布里斯班市议会：
我谨致函正式投诉昆士兰州麦格雷戈网球馆的管理问题，以及一名市议会代表在周日（填写具体日期，例如 2025 年 6 月 15 日）发生的事件中的不当行为。作为麦格雷戈的居民，我对儿童进入该公共设施的限制、市政工作人员的咄咄逼人的态度以及我们社区普遍缺乏儿童娱乐空间的情况深感担忧。
以下，我概述了具体问题，并要求立即采取行动解决。
1. 公众进入无挡板篮球场
麦格雷戈的无挡板篮球场是一个公共设施，由纳税人资助，包括缴纳土地税和所得税的本郊区居民。禁止当地儿童使用这个球场，尤其是在没有安排正式活动的周末，这是不可接受的。周日，[插入日期]，尽管没有明显的活动，我的孩子和其他人却被禁止在球场上玩耍。像这样的公共空间在不用于组织活动时，应该对社区开放，尤其是供儿童进行娱乐活动。
2. 安排活动后的进入
我理解，该球场可能会在周六预留用于无挡板篮球或其他有组织的活动。
但是，周日或预定活动结束后限制使用球场毫无道理。如果球场已被预订特定时间，议会应确保在预订后立即向公众开放，以最大限度地提高社区使用率。清晰的标识或公开的时间表表明球场的可用时间，有助于避免混淆，并确保公平使用。
3. 议会工作人员态度恶劣且威胁性强
在[插入日期]发生的事件中，一名议会代表以咄咄逼人和恐吓的方式接近我们，声称不允许儿童在球场上玩耍。该代表态度极其恶劣，并威胁要对我们使用公共设施处以1000美元的罚款，使事态进一步升级。这种行为是不可接受的，尤其是针对家庭和幼儿。以高额罚款威胁居民使用公共空间不仅不恰当，而且会损害社区对议会的信任。
4. 儿童娱乐空间不足
麦格雷戈的儿童娱乐设施有限，而无挡板篮球场是少数几个可供户外玩耍的安全场所之一。市议会限制儿童进入的决定加剧了这个问题，导致家庭周末活动选择寥寥无几。作为纳税人，我们期望市议会
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通过维护和扩建娱乐空间，优先考虑儿童的需求。我敦促市议会
考虑投资增加游乐区或升级现有设施，以满足社区的需求。
5. 对家庭和儿童的恐吓
市议会代表的威胁行为尤其令人痛心，因为它发生在幼儿面前。作为通过纳税为社区做出贡献的居民，我们
有权享受公共空间而不必担心受到恐吓。周末是家庭与孩子共度的关键时光，以这种方式与市议会工作人员对峙是不可接受的。这起事件让我的家人在自己的社区感到不受欢迎。
6. 优先考虑儿童周末使用权
公共休闲场所，例如无挡板篮球场，应优先在周末供社区使用，因为周末是家庭最有可能进行户外活动的时段。在没有明确理由或沟通的情况下限制使用，会损害这些设施的宗旨。市议会必须采取更具包容性的方式，确保儿童和家庭在非活动时间能够安全地享受公共空间。
我谨请求布里斯班市议会采取以下行动：
• 调查[插入日期]发生的事件，并处理涉事市议会代表的行为。
• 审查并修订相关政策，确保无挡板篮球场在非预定活动期间向公众开放，尤其是儿童。
• 提供清晰的沟通（例如，通过标牌或在线时间表），告知公众何时可以使用球场。
• 在麦格雷戈投资建设更多休闲设施，以解决儿童游乐区短缺的问题。
• 确保市政工作人员接受培训，以专业且尊重的方式与居民互动，避免威胁或恐吓。
我希望在规定的时间内收到书面回复。

myaus123

那个city council的工作人员态度太差了，居然在小朋友面前威胁罚款。我家小朋友都担心自己的车被他们没收。