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At Exetel, we always strive to deliver Australia’s best value nbn™ broadband plans. In fact, we are the current holders of the industry’s four most important awards for delivering customer value.
We are totally passionate about keeping the price you pay for your nbn™ broadband service as low as possible. Our big challenge has always been to do this whilst dealing with NBN Co as the monopoly wholesale supplier.
The fact is that we, like all other Internet Service Providers (ISPs), operate at the mercy of NBN Co’s often-changing nbn™ broadband pricing policy. Over time, this has made it increasingly difficult for us to hang onto the price you pay for your service.
We’ve held off as long as we can, however the cost conditions under which we now operate mean we now need to apply a small price increase to our plans.
As a result, your Unlimited nbn50 plan price will increase by $6.00/mth from 19 March 2020. The price increase will appear on your first invoice issued after this date.
We've made sure that your plan price is still excellent value when compared to other providers, however if you are unhappy and would like to switch to an alternative ISP you can do so any time before 18 April 2020 without the need to give us 30 days’ notice.
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