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本帖最后由 yuukihanna 于 2017-11-20 12:23 编辑
Budget PC 是一家墨尔本知名IT软件/硬件公司, 由于扩大业务规模,现需要一名Part Time IT Technician。如工作表现优异可转Full Time。可以提供全面培训,需要一个细心,踏实且努力的人加入。同时需要有一定的IT软件,硬件知识,热衷于硬件和最新的电脑周边产品。必须具备良好的工作态度,愿意不断学习。
有经验者优先,工资依个人条件和经验面议。
公司是20多人的团队, 有中国人也有西人,大家都很年轻,一起努力,一起成长。
有兴趣可以联系Xixi 0421809500, xitan@budgetpc.com.au.
JOB DESCRIPTION
General description:
To deal with customer IT enquiries over the phone. To provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues.
Main Duties & Responsibilities:
• Answer all the phone call related to customer IT enquiries
• Gathering and renewing the information of customer’s requirement
• Assessing customers’ need and explaining the good and services with meet their needs.
• Offering professional service to clients to solve their problems with hardware and software
• Managing the installation and downloading appropriate software
• Testing regularly to make sure the efficient use of application and equipment
• Inspection network connection, solve the problem timely
• Checking associate equipment such as printer and modems regularly, ensure then run in good condition
Essential Skills:
• Experience of file management to a high standard
• A flexible, highly motivated, proactive and “Can Do” attitude
• Good organizational skill, ability to prioritize and work effectively.
• Ability to grasp new concepts quickly, generate fresh and innovative ideas
Desirable Experience and/ or Qualifications:
• An industry recognized qualification relevant to area of specialism
• Broad knowledge of occupational health and safety
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