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本帖最后由 99741 于 2016-3-26 19:23 编辑
前提：租的这个房子至少有20年房龄的老房子。
退房之前特地把房子空出来了两人打扫了整整一个礼拜，然后请专业的洗地毯花了$350 （之前我们一直保持6个月洗一次地毯，无宠物不穿拖鞋进房间总之就是绝对干净）, 之后仍然反复打扫直到自己满意了之后通知中介，今天收到到中介的final inspection 结果 如下， 内容较多。。。
直接往下刷就好！
I conducted the final inspection at the property yesterday and found that the following requires to be attended to
Exterior
Driveway is sandy in places
Carport one has oil stains that require to be removed
Garden bed rear has no ferns
Carport
Floor has some marks esp on right hand side
Lounge
Walls have scuff marks and repainted marks
Ceiling is marked
A/c vent is dusty
Light fitting is dusty and main light is dusty
Power point is dusty
Carpet has marks
Windows are smeared and tracks dusty
Fly screen dusty
Blinds require to be cleaned
Bedroom one
Chip marks to walls esp at window ledge
Blinds require to be cleaned
Walk in robes are dusty
Door frame is dusty
Power point dusty
Ensuite one
Cobwebs and marks and chips to wall
Power point dusty
Door frame is chipped
Wash hand basin is badly marked and requires to be replaced
Mirror frame is dusty
Shower - rail, cabinet and track requires to be cleaned
Toilet- behind the toilet requires to be cleaned
Window is dusty
Kitchen
PowerPoint - dirty
Pantry - door frame dirty
Oven requires to be cleaned esp the trays and the glass
Hot plate requires to be cleaned esp rear RHS
Work surfaces are sticky to the touch
Cabinets require to be cleaned as there are still items left there as well esp cutlery drawer and left hand side of hot plate
Family meals
Walls are badly chipped and scuff marked and require to be cleaned and repaired
Marks to the ceiling
Power point is dusty
Light fitting is dirty and only one light working should be five
Windows/sliding door - has smear marks and requires to be cleaned
Blinds are dirty and require to be cleaned, and the cords reattached
Passway
Walls have scuff marks
Bedroom two
Light fitting- has cobwebs
Power point is dusty
Door frame is dusty
Windows are dusty esp tracks and smear marks
Wardrobe is dusty - rail and shelf
Ensuite two
Walls are badly marked and require to be cleaned and repaired
Power point is dusty
Door frame dusty
Windows are dusty on the glass
Wash hand basin is badly damaged and requires to be repaired
Vanity - item inside and requires to be cleaned
Mirror requires to be cleaned
Shower requires the following to be cleaned rail, frame, tiles and cabinet
Bedroom three
Walls - repair and cleaning of walls
Light fitting- only one light working
Door frame is dusty
Blinds/ curtains
Require to be cleaned esp lace curtain
Wardrobe requires to be cleaned
Bedroom four
Walls have scuff marks
Ceiling is marked
Power point is dusty
Door frame requires to be cleaned
Windows require to be cleaned esp tracks
Fly screen is dusty
Curtain- has no lace curtain
Stripped curtains are dusty
Main bathroom
Item left
Power point is dusty
Door frame is dusty
Cabinet is dusty especially first cabinet
Wash hand basin marked
Shower - soap dish, rail, cabinet, grout, screen, frame
Toilet
Floor covering has some marks
Toilet requires to be cleaned esp on top
Laundry
Floor covering requires to be cleaned esp in RHS
Windows require to be cleaned
Fly screen is dusty
Items left in trough
Exterior back
Floor covering requires to be cleaned as badly marked
Fence is marked
Pergola has cobwebs
Storage room has items eg brushes
Please let me know when you will be attending to this or are you wishing me to arrange for a cleaner to attend to this. They will usually charge $40.00 per hour.
什么叫丧心病狂！！我就呵呵了，干脆叫我重建个新房给他得了。 幸好我搬进去那时拍了照片。。。前租客还没我们打扫的干净！！ 我们住的这几年一直非常注意干净，房客曾说这叫洁癖。。。看来大家都错了(paopaobing(88))
23/3/2016 更新:
1. 当时收到中介email第二天就回复中介了，表示全部不同意，不出换洗手盆的钱也不额外打扫卫生， 摆事实讲道理，把之前的入住时房子的照片也挑了几张发给她。
2. 回完邮件后中介有一个礼拜的时间没有回复我邮件，这个是以前从没发生过的，我当然也没有主动联系她而是了解了一下怎么申请application for disposal of bond money。
3.发出email一个礼拜左右 中介终于来email了意思就是，哎呀，你的邮件不知为什么在junk mail里了所以我现在才看到，我已经检查了你的屋子，你有什么问题的话直接给我打电话吧。excuse me?!! 当我之前发的email是空气吗？？ 我偏不打电话给你，看你敢不敢把我bond金盗了。然后我直接在magistrates court of WA递交 online application for disposal of bond money。
4.几天后中介主动来电话了，一开口意思是哎呀bond金怎么拖这么久要赶紧处理了，你的洗手盆要换$400然后你的清洁不是很干净还要打扫，总之一堆事，我也被中介绕沟里去了，直接问你觉得还要多少小时她来个可能四五个小时吧，我说最多给你两小时（因为实在没什么可弄得，我本想说一个小时的），她立刻表示同意了，然后就在那说wash basin, 说那是damage,我当然不同意了，简直是侮辱，我们从来是把那个房子当自己的家来爱护的。中介说要不你来我办公室说这个事情，我当场拒绝表示没时间去，有事发邮件就行了。 挂完电话中介发了邮件过来确认你同意清洁两小时多少钱另外你自己也知道wash basin damage了，然后发了一份换basin的报价$400. 我感觉中介那时还不知道我已经申请了退bond金，而且是那种能赖我多少是多少， 当场立刻回邮件再次表示全部拒绝，表明打电话解决不了任何分歧我已经申请到magistrates court of WA, 到时让court来决定，外加以后不要给我打电话只发邮件。（口语没有中介身经百战来的厉害，很容易被绕进去）
5. 昨天中介发邮件来说屋主同意自己换wash basin了，那个清洁两小时的费用你同意出呢还是要继续go to court, 我回复说我的决定和以前一样，全部拒绝，清洁也不付不然就去court.
6. 结局：刚刚收到中介emai, Bond金全额退回 :
Dear XXX
I have now spoken with the owner and she has decided that she does not wish to proceed with court. Please complete
And return to me so that l can then forward on to the bond administration for dispersal. I have also sent a letter to the
Magistrates Court to confirm that the bond is being dispersed. I await your signature
PS. 换 wash hand basin的费用肯定是屋主来出的，原因是年代太久了表面的涂层已经退化（surface deterioration），慢慢的退化的地方加上潮湿有些地方表层颜色就会变深，这个是完全没办法清理的，只能换。问题是我住进去之后才开始的，属于刚好撞上老化期了，另外几个浴室的洗手盆都有这个问题但因为光照比较充分不会特别明显。关于洗手盆我还特地打电话去tenancy department问过了，staff问我是整个broken了吗？我说当然没有只有表层有些褪色有些深色不是全白样子不好看，staff表示那就不会叫你陪，而且你用的时候又不是新的为什么要让你掏钱换新的呢。何况这洗手盆早就depreciated out of value了，当时和中介在电话里说了这点她直接回避了说明她心虚。。。
说实话收到中介邮件竟然有点失望，我是反正有理就不怕都准备好了要去court的，就是想去开开眼界看court到底是怎么个样子毕竟只在电视见过(paopaobing(64))
希望我的经历可以给租客们一个参考，不要被无良中介屋主欺负，住进去时一定要拍海量照片
补充：
这个房子是我作为菜鸟留学生时期第一次take房子，应该也是最后一次了。我这个帖子可能会威胁到个别屋主的利益，我想说的是如果你的租客在这几年给你带来了非常可观的房租收入同时把你的房子维护的非常好，准时交租也没有找过你任何麻烦的情况下你还腆着脸想赖租客就等着被打脸。 我之所以敢直接拒绝，因为中介列出来的问题都可以在当初拍的照片里找到答案，我一点也不心虚。
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摘星梦 (2015-5-20) alextzj 
发表于 2016-3-1 18:57
