Tpg怎么要同意不平等协议才能签？！

love_nellie

Tpg的网络，大家都是电话签的还是网上签的？
刚刚在网上到最后一步，为什么要我同意放弃消费者权益才可以签，还说这就是为啥他们便宜。

Please carefully review the below Customer Service Guarantee Waiver.
You must select "I Agree" before you continue.

Customer Service Guarantee Waiver

You have been directed to this form because you wish to acquire a TPG Voice plan in respect of
which TPG Internet Pty Ltd (TPG) proposes that you waive the rights and protections under the Telecommunications (Customer Service Guarantee) Standard 2000 (No. 2) (the "CSG"). If you do not wish to waive those rights, please select a TPG Voice plan which does not require a waiver of the CSG

The Customer Service Guarantee (CSG) is a guarantee that is prescribed under the Telecommunications Act 1997 and gives consumers certain rights in connection with standard telephone services. These rights include:

[color=DarkRed]The right to be provided with information about the CSG and the performance standards applicable under it;

The right to receive compensation if a standard telephone service is not connected within a specified timeframe;

The right to receive compensation if a fault or service difficulty exists on a standard telephone service and is not rectified within a specified timeframe;

The right to receive compensation if TPG misses an appointment with a customer with whom TPG has made an appointment in connection with the standard telephone service.


The specified timeframes and the amounts of compensation vary based on the customer location, the nature of the infrastructure available at the customer site and the length of time during which default has occurred. As an example of the range of compensation, compensation for an unrepaired fault ranges from $14.52 to $48.40 per day and compensation for a missed appointment ranges from 14.52 to $24.20. Full detail of the compensation is available on the ACMA website at www.acma.gov.au/WEB/STANDARD/pc=PC_2017.

TPG Voice plans where the CSG is waived are low priced. TPG believes that there is therefore a significant benefit available to you if you waive the CSG.

You should make your own assessment as to whether the non-CSG plans represent sufficient value for you to waive the rights given to you under the CSG.

By agreeing to this document you are waiving your rights and protections under the CSG and are not able to make a claim against TPG for compensation under the CSG in connection with the TPG Voice service that you have acquired.

Your acceptance of this proposed waiver of your rights & protections under the CSG will take effect in 7 days from your submitting this form unless, before the expiry of that 7 day period, you withdraw your waiver and communicate that withdrawal to TPG. If you do withdraw your waiver, TPG will not be able to supply the TPG Voice service to you.

[ 本帖最后由 love_nellie 于 2012-3-13 20:27 编辑 ]

pengzhao

那就别签了 换别家吧

墨尔本的水獭

楼主第一次认真看 T@C 么

哪个公司的是“平等”的？

love_nellie

原帖由 墨尔本的水獭 于 2012-3-13 20:34 发表
楼主第一次认真看 T@C 么

哪个公司的是“平等”的？

都很认真看啊，第一次发现还有这种理直气壮的霸道条款

潜水老虎

从没看过

amblue

看过，如果不同意开通费是500

Y叔

就像安装软件，你要不同意就直接QUIT了。

vking

1，csg是基于传统模拟电话制定的。并不适用于tpg基于dslam语音功能的电话。
2，既然你仔细读了，waive csg并不意味这你放弃作为消费者的权益（通过你的翻译我觉得你是不是理解错了？
3，你可以不同意，另外一个方案是选择telstra的电话，tpg仅给你提供宽带

love_nellie

原帖由 tpgdealer 于 2012-3-13 22:46 发表
1，csg是基于传统模拟电话制定的。并不适用于tpg基于dslam语音功能的电话。
2，既然你仔细读了，waive csg并不意味这你放弃作为消费者的权益（通过你的翻译我觉得你是不是理解错了？
3，你可以不同意，另外一个方案是选择telstra的电话，tpg仅给你提供宽带

理解错了吗？那waive的是什么呢？能详细解释下吗，谢谢

vking

原帖由 love_nellie 于 2012-3-13 22:51 发表

理解错了吗？那waive的是什么呢？能详细解释下吗，谢谢

你自己不都highlight了么

love_nellie

原帖由 tpgdealer 于 2012-3-13 22:54 发表

你自己不都highlight了么

那你解释的第2点不对啊。我的权益还是不被保护的，发生以上情况不会有任何赔偿。

墨尔本的水獭

原帖由 love_nellie 于 2012-3-13 22:57 发表

那你解释的第2点不对啊。我的权益还是不被保护的，发生以上情况不会有任何赔偿。

这就类似于你要买一座没有窗户只有一扇门的小房子，卖家要求你签署一份协议声明： 假如因为没有窗户而发生任何意外，都和卖家无关

当时这个屋子比有窗户的要便宜

你怎么选择呢

反过来，你买了一个明知道没窗户的房子，然后再以“你的健康权因为没阳光没空气而遭受损害”而起诉卖家，这是合理的么？

[ 本帖最后由 墨尔本的水獭 于 2012-3-13 23:02 编辑 ]

vking

原帖由 love_nellie 于 2012-3-13 22:57 发表

那你解释的第2点不对啊。我的权益还是不被保护的，发生以上情况不会有任何赔偿。

我晕,是啊。我看你一楼以为你觉得什么都放弃了类。
我的意思是它不是要你放弃作为消费者的权益，是根据那个standard放弃一些特定的权利。
再者说了，电话一通你就通知它修去了，你难不成数着天数要赔偿啊？就算apply这个规定才多少钱啊

amblue

是只和电话有关吗？那如果网络不通他们管不管

bhyqs

只是放弃要求赔偿的权利。而且赔偿额也不高啊。