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If you've received an SMS or email that your service has expired or is about to, here's what you need to know:
All ALDImobile services have a Pay As You Go 'base plan'. Whenever you recharge with a Mobile Plan, Data Plan, Family Plan, Super Pack or PAYG credit, your base plan expiry date is extended by 365 days.
If you haven't recharged for 365 days, your service will expire. A Data Top Up will not extend your expire date.
Your service expired less than 90 days
You can still receive calls and SMS but can't make calls or send SMS. You can add PAYG, or a plan during this time to reactivate your base plan and service for a further 365 days.
Service expired 90 days and less than 120 days
You can't make or receive calls and SMS at this stage, but you can still add PAYG or a plan to reactivate your base plan and service.
Service expired between 120 days and less than 180 days
You still can't make or receive calls and SMS and if you want to continue to use ALDImobile, you will need to purchase a new SIM card and take the following action, depending on what you'd like to do.
If you want to obtain a new number, you can activate the SIM and request a new number online.
If you want to retain the existing, expired number, call us once you have purchased the SIM card and we'll take care of the reactivation for you. Do not activate the SIM card online.
If your service expired 180 or more days
Due to the lengthy period of time the service has been inactive, the number will have been returned to the original 'owning' Telco and we will not be able to recover it. |
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说说投诉这点事 – 不做忍气吞声的市民 (2011-6-29) zzjwl 
2009澳网日记 --Vamos Rafa！！！ (2009-1-19) joaquin 
楼主:juide
发表于 2024-4-25 17:47
