这句话应该如何理解？（求助）

gloucester

Explain the importance of customer satisfaction. Give an example when you went out of your way for a customer.
红色字体部分，确切意思是什么，我拿不准，请教一下前辈，谢谢

雪儿

go out of your way to do something
to try very hard to help other people or make them comfortable Our hosts went out of their way to make us feel welcome. Many teachers really go out of their way to help their students.

-By goggle

gloucester

谢谢楼上TZ！