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发表于 2017-6-3 14:36
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本帖最后由 forfuture 于 2017-6-3 14:59 编辑
我在土澳联想网站上买的机器也有跟楼主一样的经历 我是通过邮件跟他们掰扯的
发问
I just found the shipment date is moved to July 8 and arrived date moved to July 14.
Your website says: "Ships in 6 business days". Please see the screen attached.
Can I understand what's happening?
回复
I can see that the payment team only released authorisation for this order on the 28th , from this it then takes 6 working days to be built and shipped, and a further 5-7 working days for the product to be delivered to you.
再撕
The payment was made on June 26 and you confirmed the order on the same day. Why was the authorization granted 2 days later. Why should I bear this delay caused by your internal process? Or should you change the statement on your website to be "Ships in 6 business days AFTER internal authorisation is granted even we have confirmed your order"?
又解释
I'm not to sure, that was the reason given to me from our production team. Payment can be confirmed, however it can take a few days for the release of the authorisation to be dropped down to the plant in China.
人都说dont know了我就停了 后来东西也到了。
邮件回的还是挺快的。是收到后大概一个月才扣款的。
流程和物流是不能跟别的电商比。
供参考 |
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堪培拉老公交车站市场 - V1 (2016-6-26) workflow 
楼主:heaichen
