|
|
此文章由 yeketianwei 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 yeketianwei 所有!转贴必须注明作者、出处和本声明,并保持内容完整
azmeb 发表于 2016-8-31 00:00 
恩,我再考虑一下。真的很谢谢你一直在帮我想办法,真的只有经历过这种遭遇的人才懂。不像有些人还在说风 ...
没事啊 网络确实是个大问题 感觉没有网络像进入原始社会了一样 今天收到邮件不知道是不是这个问题:
This email is to advise you of an event that may affect one or more of your services. The Sydney Metropolitan District and part of the Illawarra District of New South Wales experienced severe weather events impacting services on or about Wednesday 24 August 2016.
Due to the damage to the telecommunications network, there has been a significant increase in the number of services being reported as faulty. As a result, there has been some disruption to services, and delays to normal installation and repair activities.
Information as to the nature of these severe weather events can be sourced from the Bureau of Meteorology (BOM). Heavy rainfall and flash flooding are referred to in the BOM Severe Weather Warning issued for 24 August 2016 initially at 10:14 am Wednesday, 24 August 2016, reference number IDN20032; all of which were widely reported in the news media after the events.
Based on current information, the resumption date of normal service operations is expected to be 25 September 2016. This date is indicative only, and may be subject to change once the full impact of the severe weather conditions has been assessed.
During this service disruption;
You may experience issues directly related to the event above
Service installations may take longer than usual
Faults may take longer to resolve
As these circumstances were outside of SpinTel’s control, SpinTel is claiming an exemption from compliance with time frames and performance standards required under the Telecommunications Customer Service Guarantee (CSG) Standard 2011. Therefore SpinTel is notifying customers that normal installation and repair time frames may not be met during the period from 29 August 2016 to 25 September 2016 inclusive and, under section 21 of the Telecommunications (Customer Service Guarantee) Standard 2011, SpinTel will be exempt from complying with standards during this period.
如果是这样 那估计你们那个片区的technician会很忙 哪个公司下单最后都是这个人去负责上门 |
评分
-
查看全部评分
|