|
|
此文章由 bulaohu 原创或转贴，不代表本站立场和观点，版权归 oursteps.com.au 和作者 bulaohu 所有！转贴必须注明作者、出处和本声明，并保持内容完整
这年头，只有太大意，没有太小心...不知道Facebook的头头脑脑们现在心里是个啥感觉？
雇员因为在Facebook上发表的言论被开除
Virgin Atlantic开除了13名雇员，原因是他们在一个社交网站上的言论。
上周，Virgin Atlantic开始了惩戒行动，针对其雇员在Facebook上对公司的安全标准的言论，以及把乘客称为"chavs"的指控。
Virgin公司说，这些雇员的行为"让公司丧失声望".
据报道，这些现在已经被删除的网上的言论和从Gatwick起飞的航班有关。
Virgin在收到指控说在Facebook上有Virgin的雇员管乘客叫“chavs"后，于上周四展开了调查。
据说这些言论的内容还包括说飞机上到处都是蟑螂；飞机的发动机一年内更换了四次。
在一份公开的声明中，Virgin公司称：”我们可以确认，13名机组成员将离开公司，因为他们完全不适当的行为违反了公司的规定。在详细的调查之后，这13名雇员被发现参与了在Facebook上的一次谈话，此谈话让公司名誉受损，而且侮辱了一些乘客。”
“如果这些人持有如此的观点的话，那么他们就不可能保持高标准的客户服务质量。”
公司的一名发言人插话说，“Facebook也不是能完全不负责任地说话的地方。”
“无论如何，Facebook也不能被任何公司的雇员用来诋毁乘客，那些实际上在支付他们的薪水的人们。”
“我们有很多的内部的渠道，可以让员工把与公司有关的，合情合理的意见反馈给公司。”
原文及原始链接：
http://news.bbc.co.uk/2/hi/uk_news/7703129.stm
Crew sacked over Facebook posts
Thirteen cabin crew staff have been sacked by Virgin Atlantic over their use of a social networking website, it has emerged.
It launched disciplinary action last week following claims staff had used Facebook to criticise its safety standards and call passengers "chavs".
The airline said the crew's behaviour "brought the company into disrepute".
It is understood the messages, which have now been removed, related to planes flying from Gatwick.
Virgin Atlantic started an investigation last Thursday after messages reportedly appeared on Facebook that called its passengers "chavs".
They also reportedly claimed the planes were full of cockroaches and alleged the airline's jet engines were replaced four times in one year.
In a statement, the airline said: "Virgin Atlantic can confirm that 13 members of its cabin crew will be leaving the company after breaking staff policies due to totally inappropriate behaviour.
"Following a thorough investigation, it was found that all 13 staff participated in a discussion on the networking site Facebook, which brought the company into disrepute and insulted some of our passengers.
"It is impossible for these cabin crew members to uphold [our] high standards of customer service... if they hold these views."
A spokesman for the airline added that there was "a time and a place for Facebook".
"There is no justification for it to be used as a sounding board for staff of any company to criticise the very passengers who ultimately pay their salaries.
"We have numerous internal channels for our staff to feed back legitimate and appropriate issues relating to the company."
[ 本帖最后由 bulaohu 于 2008-11-1 18:52 编辑 ] |
评分
-
查看全部评分
|
【Y叔家常便饭】---- 萨琪玛 (2013-5-15) Y叔 
发表于 2008-11-1 17:50
