求助，订产品本来一周到货，结果从10月被告知next week，一直到12月，请问如果对方不退款也没货，我该如何维权

leo.lyx

请问大家，本人通过分销商订了产品，分销商说一周到货，结果从10月下订单开始，一直以各种借口推next week，一直到现在12月，本人实在忍无可忍了，请问如果对方不退款也没货，执意要我等，我该如何维权？谢谢大神们！在线等！

不知道本版能否发，如发错版，请版主帮我转下，谢谢！

leo.lyx

????

Qiuqiututu

打电话给Fairtrading

leo.lyx

Qiuqiututu 发表于 2015-12-2 21:48
打电话给Fairtrading

管用？

Qiuqiututu

管用啊 我家以前也试过的

leo.lyx

Qiuqiututu 发表于 2015-12-2 22:44
管用啊 我家以前也试过的

14th Oct, I ask: when? You answer: next week (Who is lying?)
21th Oct, I ask: when? You answer: next week (Who is lying?)
5th Nov, I ask: when? You answer: next week (Mel cup) (Who is lying?)
10th Nov, I ask: when? You answer: this week (not long now) (Who is lying?)
12th Nov, I ask: when? You answer: 25th Nov, been Melbourne then send to Sydney. (Who is lying?)
25th Nov, I ask: when? You answer: next Wednesday (2th Dec) to Blacktown then bring to me Thursday (3th Dec). (Who is lying?)
It is my last time for patience
2th Dec, I ask: when? You answer: no tools, boss will give me call to explain. (6 times telling lie…Please tells me how can I thrust you?)

No excuse! I do not need any explain from anybody.

By the end of this week(4th Dec), you(Sidchrome) have 3 options. 1, give me tools. 2, give me refund (and reparation). 3, see you on fair trading (I have all evidence)!

After end of this week (6th Dec), I make sure that I will not accept any product.

It is a very terrible shopping experience. Waste time, waste money, and waste patience!
I am very angry!

我已经给他们发邮件最后通牒了。你家是咋回事？如何操作？

Qiuqiututu

我们是订一套沙发什么的 说了要等8周 这在期间一直打电话给我们要延期 延期到12周之后又要延 我们就不高兴了 要退款 商家不愿意 那我们就说那12周之内就要到货 不然必须退款 不然我就会打电话给FairTrading。他们就肯了 立马退钱

leo.lyx

Qiuqiututu 发表于 2015-12-3 20:49
我们是订一套沙发什么的 说了要等8周 这在期间一直打电话给我们要延期 延期到12周之后又要延 我们就不高兴 ...

嗯，我的问题和你还不一样，我买的是工具，是必需品，今天他们人亲自过来了，带了一堆礼物，承诺下周到货，我觉得应该也能解决了。