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贝拉米太无耻了,把责任整个推到代购的头上,还扯什么双11,还说11月底会好转。代购又不玩11,玩双11的是它自己的旗舰店。
We're sorry to hear of your struggle in sourcing our range at your local retailer. We have encountered significant activity by some people who like to buy our product here from Australian retailers and on‐sell it to consumers in China.
This has contributed to limited stocks of Bellamy’s products on the shelves of Australian retailers. It’s a fact that our brand is very popular in China, particularly leading up to ‘Singles Day’, a large online sales event held on 11th November.
Unfortunately, even though many stores have in place limits to the number of tins being purchased, there is still significant activity. We have strenuously encouraged retailers to limit the number of tins being sold and enforce this position in all their stores.
We thank the many retailers that are supporting Bellamy’s Organic and going the extra mile to support mums and dads looking for Bellamy’s products. In the meantime, we are doing everything possible to increase production as rapidly as we can, but this takes some time. Importantly, for Australian mothers who require our products for their babies, they can purchase from our website bellamysorganic.com.au where there is a limit of 3 tins per fortnight per customer.
This is sufficient to meet the needs of babies between the ages of 0 - 12 months and to help ensure fair access to Australian domestic customers who rely on our products.
We believe that the current level of demand will change after singles day and the stock situation will begin to ease at the end of November. We understand that this is frustrating and we are here to help you. If you have any concerns or need to find our products please contact us directly 03 6332 9200. Alternatively you can also share your contact details with us via PM here on Facebook and a member of our team will be in touch with you to discuss this further.
We appreciate your patience with this and again, apologise for the inconvenience.
Kath - The Bellamy's Organic team |
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