終於讓VODAFAIL退回了多收的300塊錢

mingmingruirui

投訴
寫郵件
至少半個月 終於收到回信 退錢了
人家多收了錢 沒偶一句抱歉 也真是人才啊
問題是 我是不是放錯了地方 這個放在精明買家 對嗎？

Hi XXX,

Thank you for taking the time to get back to us

I have taken a look at your account and can see that this mobile payment plan charge was applied to your account as part of the process when your mobile numbers were transferred to another account.

There are notes on your account confirming that these charges are incorrect and will be credited with in the next 24-48 hours.

I will keep an eye on your account myself Hsu to ensure that the credits are applied to your account.

After 48 hours have passed I will contact you again vie email to confirm that these charges have been waived.

Please let me know if there is anything else I can do for you in the meantime .

Enjoy the rest of your day.

Kind regards,

wu4712

怎么回事？
无端端多charge你钱？

mingmingruirui

wu4712 发表于 2013-2-25 16:32
怎么回事？
无端端多charge你钱？

說是鏈接了另外一個賬戶 生氣的是 整個過程 沒有覺得意思對不起

mingmingruirui

如果只是多個幾十塊 可能自己也不仔細看 就稀里糊塗交錢了

mingmingruirui

所以 大家看賬單 VODAFAIL的 一定要特別仔細啊

mingmingruirui

我投訴的時候 接電話的人說 IT USUALLY HAPPEN 歡聲笑語的

fionaliu2001

所以一定不要direct debit，自己付账单虽然麻烦一点，但是至少这种情况可以拒付的。

daniello

恭喜一下，这也不容易啊

Junko

是不容易，

hyue68

我也要查一下。

hyue68

我也要查一下。

mingmingruirui

我要了所有的單子 重新看一下 多少人稀里糊塗 都付錢了

我的小乖乖

不错，一笔不少的钱呢   

看来事事得多留个心眼啊