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So upset here....went to Como Clinic to see a GP a month ago and he filled the prescription for me saying my eyes were just affected by the coldness viruses, I then doubted his diagnosis saying I had never had such kind of coldness symptoms which caused my eyes to be inflamed....and since it's the first time that I had been to a GP, I asked if I needed to see an eye specialist, he said rather confidently that I didn't need to and he could handle it.
My symptoms seemed to be recovered after my eyes being instilled for continuously 3 days with the eyedrops he prescribed me, but whenever I wore my contact lenses, the symptoms would recur the next day and $@#!$@Q$ today I couldn't go thru it and rang an eye clinic, and I told them my eyes were already very uncomfy and they asked if I have been to their clicic before, I said, no, I am the first-time patient but I have been to a GP re this ailment. The receptionist was very kind and allowed me to go to their clinic this arvo without a referral letter from that GP.
But when I rang them again after getting my boss' approval (of taking half-day off from work), another receptionist answered the phone and insisted that I go to either a GP or optometrist to get a letter first, then to see their eye specialist. I was soooo frustrated,,, no matter what I said, she insisted. and surely, I understand it's the normal procedure in OZ to see a specialist.
I tried very hard to google the bloody no. of that Como clinic on phone and finally got it thru 12456, kind of them, got the no. and put me thru directly to them...but the bloody receptionist at the Como clinic said Dr. Luke, the GP who diagnosed my eye disease, wouldn't turn in till tomorrow. and I asked if Dr. Luke could write me a referral letter and then I could go to the eye specialist straight away, He said - no, you have to come by to get it - I complained and asked why couldn't they find out my history record and write me a letter since I have been there, he said - IT'S THE LAW, AND DR. LUKE MUST STICK TO IT. --
What the hell is that the last time that Dr. said I didn't need to see a specialist and thus he didn't write me the referral letter, He mis-diagnosed me and my symptoms have been nowhere better, and I have to pay them TWICE to get the referral letter to proceed.
I hang up the phone very angry and upset and came here to give it away by writting the above...
sorry.....
[ 本帖最后由 maribel 于 2006-6-2 19:23 编辑 ] |
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