Paypal 怎么拿回钱？

steveking

3个星期前，在土澳作者自己的网站买了本书，Paypal 支付。书一直没来。我联系了卖方（至少有好几个人的西人公司），每次都说好好好，马上给我看订单，24小时内寄出云云，这都是上周的事了。我在Paypal Resolution Center file a dispute, 四个工作日过去了，卖方一直没有答复。我接下去怎么从Paypal 要回钱？我自己去书店网站订购

谢谢

jayky

你lodge claim之后，paypal会给对方一个期限，让对方提交证据，针对你的case就是对方必须提交发货证据。超过期限之后，paypal就会判定你赢，给你退款。

steveking

jayky 发表于 2018-7-23 15:37
你lodge claim之后，paypal会给对方一个期限，让对方提交证据，针对你的case就是对方必须提交发货证据。超 ...

大概几天？

jayky

steveking 发表于 2018-7-23 16:00
大概几天？

给你翻出一个我索赔的实例，用xxx替换了一些信息，但是可以看出处理的时间周期。顺带一提，我是在交易后10天左右没收到东西，发起的理赔（因为卖家写的地址也在墨尔本，同城邮寄不可能两周不到，实际上卖家在香港）

From: service@paypal.com.au <service@paypal.com.au>
Sent: Monday, January 23, 2012 9:01 AM
To: xxxxx@hotmail.com
Subject: Resolution of Your Case: #PP-001-588-026-xxx

We were able to recover $14.95 AUD, and this amount has been credited to
you. Please allow five business days for this adjustment to be posted.

If you are due any additional funds, we will make our best effort to
recover the balance from the seller.

If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.


-----------------------------------
Transaction Details
-----------------------------------


Seller's Name: Ran xx
Seller's Email: terryjoycexxx@gmail.com
Seller's Transaction ID: 79V89766LJ9185xxx

Transaction Date: 3 Dec 2011
Transaction Amount: -$14.95 AUD
Your Transaction ID: 99G23590A36358xxx
Case Number: PP-001-588-026-xxx

Buyer's Transaction ID: 99G23590A36358xxx




-----------------------------------
What to Do Next
-----------------------------------

No further action is required by you at this time.

waiting123

Lodge 了以后，只能等了

steveking

waiting123 发表于 2018-7-23 16:33
Lodge 了以后，只能等了

好吧……