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吉普和suzuki垫底，不知道suzuki怎么会很低。
我个人用了马自达车五年，后面两年dealer service确实态度好了很多，当时service的人说现在马自达盯得紧。
个人感觉比后来我的车的服务好多了，bmw家那个conditional service相当折腾。
以往帖子里有很多网友不信这个，其实信不信都是自由，但更权威的数字似乎也没有了。
As a general rule, people are having a better time with car dealers than just a few years ago, but some brands’ franchise partners are still lagging behind the performance of industry leaders Mazda and Hyundai.
That’s a summary of the findings from market research firm J.D. Power, which this week published results from its latest annual customer survey. Overall satisfaction has climbed 48 points on a 1000-point scale since 2013, the firm says.
More specifically, of the 13 brands ranked in the mass market segment it was Mazda that again scored highest, with a total of 835 (ranked highest five times in eight years), followed by Hyundai with a score of 831 and Kia with 829.
The 2017 Australia Customer Service Index (Mass Market) Study is based on responses from 4646 owners who purchased their new vehicle between August 2012 and September 2017, and “took their vehicle for service to an authorised dealership service centre between August 2016 and September 2017”.
http://www.caradvice.com.au/6055 ... and-jeep-at-bottom/ |
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甜蜜11月－米蛋糕 (2007-11-4) jyy_jessie 
2011年秋游瑞士意大利希腊3国，多图。。全文完 (2011-11-13) yxl72 
发表于 2017-12-4 11:06
