Desktop Administrator 工作地点：North Ryde, Sydney

我爱猫

公司有一职位空缺，现在招人。 我把要求贴上。申请于2月25号COB截止，请有意向的童鞋们务必在２５号中午前把CV给我。
俺的邮箱：lxj2005@gmail.com
祝大家好运！！！

Job Description: Engineer/Administrator

Job Purpose:
To provide remote site technical support to the customer, and secondary administrative duties supporting management.

Responsibilities
•        Taking jobs from the Incident Management queue (Clarify), support hardware and software within the OS environment
•        Provide local 2nd level desktop support to an environment consisting of Windows XP
•        Help to create additional remote site tools
•        Assisted in the refinement of remote site support processes at weekly meetings
•        Understand and consistently exceeded the Service Level Agreement for the customer account
•        First line of defense to asses cases that are not related to the IT Desktop Break/Fix group
•        Administer the Local Admin Request process
•        Administer the 3rd Party Pass Through Cost process
•        Assist in data gathering/report preparation on a weekly and monthly basis
•        Prepare Invoice Requests and maintain the Project Change Request Register
•        Maintain the IMS Document Library, for Process and Work Instructions for all teams
•        Take minutes and record actions at weekly and monthly meetings
•        Opportunity to assist Project Managers, and develop the Project Office

Job Contacts
Internal
•        Senior Managers,  Support staff, Finance, Human Resources.

External
•        Customer –  including management and vendors.

Candidate Profile        
•        At lease 2 years experience in a similar environment;
•        Degree or technical certification;
•        Strong customer service skills;
•        Excellent communication and interpersonal skills gained in a customer service environment;
•        A creative thinker, this person demonstrates initiative and is willing to go the ‘extra mile’;
•        Track record of being a team player in a changing environment;
•        Strong Administrative Skills.

[ 本帖最后由 我爱猫 于 2009-2-23 11:26 编辑 ]

我爱猫

对了，补充一下，HR并没有说明薪水有关的事项，需要童鞋们面试的时候自己询问啦。。