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本帖最后由 马到成功 于 2016-5-20 11:00 编辑
我4月中出国时在机场退的GST, 到今天都1个多月了,也没见到钱退回信用卡中,大家都是多久收到钱的?哪里能查吗?
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更新:
我已经发EMAIL去询问了: trs@customs.gov.au
是自动回复我的, 看来要等60天了
Thank you for emailing the Tourist Refund Scheme (TRS).
Please be advised that we currently have a significant backlog in emails. We will respond to your email as soon as possible, however the delay is currently about 60 days. Please only send your enquiry once.
Sydney Airport claims:
If you submitted a white manual claim form at Sydney Airport between 25 September 2015 – the current date, please be aware that there is a significant processing delay. Please allow the legislated 60 day timeframe for your claim to be processed.
Returned Claim forms:
If you have received your claim form back from the airport and believe the claim has not been processed (for example there is no TRS claim receipt, and the invoices are not stamped), please mail the form and original tax invoices to the below postal address:
Tourist Refund Office
Department of Immigration and Border Protection
PO Box 25
BELCONNEN ACT 2616
We apologise for any inconvenience caused as a result of the current processing delays.
Kind Regards,
Tourist Refund Office
Department of Immigration and Border Protection
P: 1300 555 043 | E: trs@border.gov.au
W: www.border.gov.au
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