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信用卡被盗用了,联邦银行说是我的责任,拒绝处理 更新:78楼

2017-12-14 18:50| 发布者: Bella | 查看: 11980| 原文链接

很少查看信用卡交易历史,检讨一下。八月初偶然看新闻有关于信用卡安全的,查了一下,结果发现三月三十号有一笔1400多的悉尼旅馆消费,可我根本没定悉尼的旅馆啊。打电话给CBA,把卡取消了,银行说会调查,然后就没消息了。这周一打电话给银行问处理结果,银行说会寄信,今天信来了,说这笔交易是我授权的,因为卡没有丢,另外时间太久了,所以我应该负责,是应该这样吗?还有什么办法追回钱吗?
银行的信:
What we found:

The findings of our investigations are:

You have not reported your cards as lost or stolen and is currently in your possession.
You have contributed to the loss by delaying reporting of the misuse of your card and pin code

Based on the evidence above, we consider that on the balance of probability the above transaction/s was/were authorised by you,and you are therefore liable for the transaction/s.
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